ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

価格設定
無料インストール。 追加料金が適用される場合があります。
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評価
4.2 (105)
開発者
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! さらに表示する
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.
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言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

価格設定

Shopify請求書とは別に、ShipMonkによる外部請求がある場合があります。 詳しくはこちら

Free

無料インストール

Pick & pack fees, shipping, and storage costs.

すべての料金はUSDで請求されます。 すべての価格オプションを見る

レビュー (105)

総合評価
4.2
評価レベルごとの件数
  • 評価の76%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の16%は1つ星です
2025年4月30日

Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly recommended!

frenchpharmacy.com
アメリカ合衆国
アプリの使用期間:6年以上
2025年3月12日

I really appreciate the layout and ease of use of ShipMonk’s website—it makes managing logistics simple and efficient. Overall, the system works well for my business.

In the past, I experienced some issues with receivings, where stock has occasionally been lost, though it often turns up later, which can also be frustrating. I also encountered some billing inconsistencies with special projects that led me to adjust how I handle certain processes. However, I’ve noticed significant improvements recently, especially with customer service.

I had a direct call with Kristy recently, who was incredibly responsive and helpful in addressing these concerns. Customer service now responds much more quickly, and overall, operations seem to be running very smoothly. I appreciate the improvements and look forward to continued reliability with ShipMonk.

The Facial Cupping Expert
イギリス
アプリの使用期間:約1年
2025年5月19日

Dear Tegra, Drew, and Daisi,

I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses.

I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient work, this will allow for the package to be delivered as smoothly as possible.

Thank you again for your excellent service.

Venum
アメリカ合衆国
アプリの使用期間:2年弱
2025年2月13日

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

House of Leon
アメリカ合衆国
アプリの使用期間:約2年
2025年2月10日

We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations.

* International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach.

* Shipping from the UK to Europe: Relying on Royal Mail instead of globally recognized carriers like DHL or DPD caused major delays. Other fulfillment centers provided faster and more cost-effective solutions.

* Customer Reputation Impact: Shipping delays led to an influx of negative reviews, hurting our brand. It took a lot of effort to regain customer trust.

* Claim Filing Limitations: Unlike other warehouses, Shipmonk does not offer an intuitive claim filing process, meaning we had to absorb losses when issues arose.

* Lost Items During Receiving: Items marked as "not seen" had no recourse for claims, adding to financial losses.

* Service Discrepancy: While customer service has been helpful, the warehouse operations and contract terms fall short compared to other providers.

Overall, Shipmonk shows potential, but its logistics and fulfillment processes still need greater reliability and flexibility. We've seen significant improvements over the past year and remain hopeful for continued progress in these areas. Throughout our experience, the customer service team has been outstanding—special thanks to Cassandra for her exceptional support. However, some operational challenges are clearly beyond her control.

Larsson & Jennings | Official Store
アメリカ合衆国
アプリの使用期間:1年以上

サポート

アプリサポートはShipMonkによって提供されています。

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リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

公開日

2017年12月15日

データアクセス

このアプリがストアで機能するためには、次のデータにアクセスする必要があります。 その理由については、開発者向けのプライバシーポリシー でご確認ください。

個人データを表示する:

お客様、 ストアオーナー

  • お客様

    名前、 メールアドレス、 電話番号、 物理的な住所、 地理位置、 IPアドレス、 ブラウザとオペレーティングシステム

  • ストアオーナー

    名前、 メールアドレス、 電話番号、 物理的な住所

ストアデータを表示および編集する:

商品、 注文、 オンラインストア

  • 商品を編集する

    在庫、 商品, or コレクション

  • 注文を編集する

    割り当てられたフルフィルメント、 注文のフルフィルメント、 マーチャントが管理するフルフィルメント、 すべての注文詳細、 返品, or 外部業者によるフルフィルメント

  • オンラインストアを編集する

    オンラインストアのスクリプトタグ

  • その他のデータを編集する

    ロケーション

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