ShipMonk | Order Fulfillment

ShipMonk | Order Fulfillment

定價
免費安裝。 可能需支付額外費用。
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
4.2 (105)
開發者
ShipMonk

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more!

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! 更多
  • Designed to help brands take a proactive approach to shipping and fulfillment.
  • Take advantage of ShipMonk's heavily discounted carrier shipping rates.
  • Dedicated Happiness Engineers make sure your account gets the support it needs.
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Amazon
  • Skubana
  • Cin7
  • Returnly
  • Loop Returns
  • Gorgais

定價

ShipMonk 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free

免費安裝

Pick & pack fees, shipping, and storage costs.

所有費用均以 USD 計價。 查看所有定價選項

評論 (105)

整體評分
4.2
各級評分數量
  • 76% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2025年4月30日

Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly recommended!

frenchpharmacy.com
美國
使用應用程式 6年多
2025年3月12日

I really appreciate the layout and ease of use of ShipMonk’s website—it makes managing logistics simple and efficient. Overall, the system works well for my business.

In the past, I experienced some issues with receivings, where stock has occasionally been lost, though it often turns up later, which can also be frustrating. I also encountered some billing inconsistencies with special projects that led me to adjust how I handle certain processes. However, I’ve noticed significant improvements recently, especially with customer service.

I had a direct call with Kristy recently, who was incredibly responsive and helpful in addressing these concerns. Customer service now responds much more quickly, and overall, operations seem to be running very smoothly. I appreciate the improvements and look forward to continued reliability with ShipMonk.

The Facial Cupping Expert
英國
使用應用程式 大約1年
2025年5月19日

Dear Tegra, Drew, and Daisi,

I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses.

I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient work, this will allow for the package to be delivered as smoothly as possible.

Thank you again for your excellent service.

Venum
美國
使用應用程式 接近2年
2025年2月13日

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

House of Leon
美國
使用應用程式 大約2年
2025年2月10日

We've had a mixed experience with Shipmonk as a fulfillment service. While there are some positives, there have been significant challenges that affected our operations.

* International Order Shipping: We only achieved reliable international shipping after partnering with Passport, which revealed weaknesses in our initial approach.

* Shipping from the UK to Europe: Relying on Royal Mail instead of globally recognized carriers like DHL or DPD caused major delays. Other fulfillment centers provided faster and more cost-effective solutions.

* Customer Reputation Impact: Shipping delays led to an influx of negative reviews, hurting our brand. It took a lot of effort to regain customer trust.

* Claim Filing Limitations: Unlike other warehouses, Shipmonk does not offer an intuitive claim filing process, meaning we had to absorb losses when issues arose.

* Lost Items During Receiving: Items marked as "not seen" had no recourse for claims, adding to financial losses.

* Service Discrepancy: While customer service has been helpful, the warehouse operations and contract terms fall short compared to other providers.

Overall, Shipmonk shows potential, but its logistics and fulfillment processes still need greater reliability and flexibility. We've seen significant improvements over the past year and remain hopeful for continued progress in these areas. Throughout our experience, the customer service team has been outstanding—special thanks to Cassandra for her exceptional support. However, some operational challenges are clearly beyond her control.

Larsson & Jennings | Official Store
美國
使用應用程式 1年多

支援服務

應用程式支援由 ShipMonk 提供。

或瀏覽他們的支援服務入口網站

資源

開發者無法直接以繁體中文提供支援。

開發者

ShipMonk

201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311, US

發布日期

2017年12月15日

資料存取權

這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策

檢視個人資料:

顧客, 商店擁有人

  • 顧客

    名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統

  • 商店擁有人

    名稱, 電子郵件地址, 電話號碼, 實體地址

檢視並編輯商店資料:

商品, 訂單, 網路商店

  • 編輯產品

    庫存, 產品, or 商品系列

  • 編輯訂單

    已指定的出貨作業, 訂單出貨作業, 商家管理的出貨作業, 所有訂單詳細資訊, or 第三方出貨作業

  • 編輯您的網路商店

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  • 編輯其他資料

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