Cavalry
Galería de imágenes destacadas
Next generation AI agent designed to not only talk, but also think and act like a human
Cavalry AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases. It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel. Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.
- Cavalry solves complex issues in real-time, adapting and saving human effort.
- Cavalry’s voice aligns with your policies, brand personality, and style guides.
- Fast onboarding delivers impact without weeks of building complex workflows.
- Cavalry scales AI agents to fully resolve issues with no frustrating escalations
- Tracking, delivery assistance, returns/exchanges, appeasements & more
Contiene texto sin traducir
- Características
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Pago
- Gorgias
- Recharge
- Gladly
- Zendesk
- Kustomer
- Freshdesk
Categorías
Canales
Automatización del flujo de trabajo
- Respuesta automática
- Plantillas de respuestas
- Respuestas generadas con IA
- Resúmenes generados con IA
- Venta de tickets
- Bandeja de entrada unificada
- Asignación automática
- Activadores basados en reglas
- Escalada
- Etiquetas
- Detección de correo no deseado
- Seguimiento de pedidos
- Notificaciones de clientes
- Encuestas de comentarios
- Múltiples idiomas
- Múltiples tiendas
- Informes y estadísticas
- Informes
Reseñas (14)
We're very happy with our experience with Shipped. We started with a 30-day free trial in 2024 and have been customers for almost one year. We appreciate the advanced level of complexity that their AI agents can handle, not just engaging in conversation with our customers, but proactively solving issues and thinking like our in-house support reps. We highly recommend Shipped Suite for any e- ...
Cavalry has made my life so much easier. Having a lean team on our company, it's great to know we have Cavalry offering customer support 24/7 in real-time. It has a higher CSAT than our previous outsourced agency while also being much more affordable.
While we’ve tried other simpler AI tools previously, we were looking for a partner specialized in retail to help automate the most tickets possible as we have a lot of complex issues. We are happy to have found a true partner with Cavalry.
Shipped AI has been phenomenal at supporting us through our AI CX journey. I appreciate their willingness to listen and adjust and help figure things out as they arise. We’re an incredibly seasonal business, I was looking for a solution to help minimize the number of tickets humans needed to intervene to resolve. Shipped AI was able to significantly help reduce our seasonal staffing needs in Q4, ...
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and ...
Soporte técnico
Soporte de la aplicación proporcionado por Cavalry.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Fecha de lanzamiento
6 de diciembre de 2021
Más aplicaciones como esta
