Shipped Suite
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Informazioni sull’app
Lanciata
6 dicembre 2021
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordini , Upselling e cross-sellingFunziona con
Check-out, Zendesk Support, Gorgias, Recharge, GladlyYour 360° shopper experience platform dedicated to fostering brand loyalty, driven by AI technology
Shipped Suite is a complete platform for every customer interaction after sale. The result is a last-mile brand experience where shoppers feel confident, supported, and heard. Best of all, it’s nearly all self-service, freeing your staff to focus on real issues. Our holistic approach was built to automate operations to provide 24/7 on demand all-in-one post-purchase resolution center, eliminating delays with instant resolutions and transforming bad experiences into 5-star reviews.
- Self-service resolutions and on-demand AI-led stack for a total experience
- Global support of international couriers, FX capabilities and localization
- Customizable customer experience with AI-powered product recommendations
- Pre-built customer support platform integrations for streamlined workflow
- Seamless widget integration designed to optimize site performance
8 recensioni
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Jasmine and the Team at Shipped Suite have been nothing short of outstanding.
An initial issue with integrating the Shipped Shield app (due to a code conflict caused by another app I use) was quickly resolved and I am very thankful for the efficient service, expert guidance and friendly communication I have received so far.
I have no hesitation in recommending Shipped Suite and the Shipped Shield Shopify app.
Please reach out, I installed the app but have some questions I'd like to ask and also help to know if it's configured properly
our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.
So far, three weeks, the experience has been incredibly smooth and well-managed. Customers are happy and we're happy too! I was a bit skeptical, because we don't love using outside companies to handle any part of our customer experience journey. The Shipped team has been so great though. Very responsive and thoughtful throughout onboarding and testing. We've had a few settled claims, and everything was very seamless. Definitely recommend!
Shipped Shield has brought us revenue while bringing our customers peace of mind. Not only is Shipped Shield easy to use, easy to implement, and a value add for our customers... Their customer service is amazing. They are fast to decide on claims and easy to work with. They are both efficient and professional. I highly recommend them for anyone considering.
Informazioni sull’app
Lanciata
6 dicembre 2021
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordini , Upselling e cross-sellingFunziona con
Check-out, Zendesk Support, Gorgias, Recharge, GladlySviluppata da Shipped AI
Informazioni su Shipped AI
Valutazione media: 5,0
Crea app per lo Shopify App Store da 2 anni
92 Lenora St, Ste 800, Seattle, WA, 98121, US
Assistenza
Invia un messaggiosupport@invisiblecommerce.com
Questo sviluppatore non offre assistenza diretta in Italiano.