Recensioni (64)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
29 febbraio 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Industry-Railway Suppliers, Inc.
Stati Uniti
11 mesi di utilizzo dell’app
ShipperHQ ha risposto 4 marzo 2024

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

17 novembre 2021

ShipperHQ has a great app with the functionality our store needs PLUS an incredible customer service and support staff! They have walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out all the way through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!

White Oak Pastures
Stati Uniti
11 mesi di utilizzo dell’app
ShipperHQ ha risposto 17 novembre 2021

Thanks for sharing and for being such an awesome customer! We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you.

15 febbraio 2024

ShipperHQ has been amazing for us as we transitioned to a Shopify store. We offer a number of different products that ship in a number of different ways, and ShipperHQ's support team helped guide us through that process seamlessly. Their customer service is second to none and we would recommend them in a heartbeat to help with any store's shipping needs.

Resilite Mats
Stati Uniti
10 mesi di utilizzo dell’app
ShipperHQ ha risposto 19 febbraio 2024

Hearing about your successful transition to Shopify with ShipperHQ's support is wonderful. Your acknowledgment of our customer service means a lot. Thank you for recommending us!

20 settembre 2019

Through its robust carrier rules and segmentation, we have been able to present competitive shipping options that make sense for both our B2B and B2C customers. The date and time feature is a real differentiator in our industry. Technical support and overall customer service has been extremely helpful; both in the initial setup and overcoming technical obstacles. Great app!

Arbor Scientific
Stati Uniti
9 mesi di utilizzo dell’app
10 novembre 2021

I have used this App to great effect on my site. I mostly wanted a tool that would allow us to ship only using selected services. We are only able to ship with express services so ShipperHQ allowed us to hide any other rates. On top of this, we use private couriers for certain regions, so ShipperHQ allowed us to hide other Shipping services for those postal codes, or delivery radiuses that could be services by our couriers. Lastly, we were able to select box dimensions and weights and preload all of our product weights so we can determine accurate shipping estimates and costs so we limit errors and shipping losses. It is very customizable with very knowledgable staff that are available to help us customize our service to tailor our needs.

Félix & Norton
Canada
9 mesi di utilizzo dell’app
ShipperHQ ha risposto 15 novembre 2021

Hi there! We’re happy to hear that our Shipping Rules and Dimensional Packing features helped improve your shipping margins and tailor your shipping strategy to suit your business needs. Thank you for your feedback!

13 settembre 2023

I've used ShipperHQ at multiple companies because of their ability to implement complex shipping logic (both on Shopify and Magento). It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API. Their support team is very accessible and thorough. They are also open to adding features and functionality to their roadmap with a good use case! I could NOT do ecommerce without ShipperHQ.

FullWell
Stati Uniti
8 mesi di utilizzo dell’app
ShipperHQ ha risposto 7 novembre 2023

Thanks for the awesome review! We're glad that ShipperHQ's shipping logic has been beneficial to your ecommerce operations. We appreciate your ongoing trust and support in ShipperHQ!

31 marzo 2020

We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for.

This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping rules requirements you have can be done here. That said, this is for recommended for complex implementations (e.g., large catalog of products that have different shipping requirements, multiple carriers, etc.).

We'll be implementing this on our other sites ASAP.

INTO THE AM
Stati Uniti
7 mesi di utilizzo dell’app
5 giugno 2020

Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.

igourmet
Stati Uniti
7 mesi di utilizzo dell’app
15 novembre 2021

We're just getting up and rolling with ShipperHQ, but have been very impressed so far. The team has been extremely helpful in setting up our integration and working through our shipping rules that can be pretty complicated. We ship goods ranging from the size of a dime up to truckloads of greenhouse frames, so calculating shipping has always been an issue. We're looking forward to solving that with ShipperHQ! Plus, we'll finally be able to offer freight quotes during checkout, something we haven't been able to do up to this point.

Grower's Solution
Stati Uniti
6 mesi di utilizzo dell’app
ShipperHQ ha risposto 15 novembre 2021

Hi there, We are so thrilled that our team of Shipping Technicians facilitated a smooth integration and enabled your team to utilize our Shipping Rules and LTL Freight features! Thank you for the positive feedback!

9 novembre 2021

We have been using Shipper HQ for around 7 months and we are very happy with the platform and their support team. We have a complex setup on Shopify (multiple stores, multiple fulfillment countries, etc.) and Shipper HQ has made it possible to not only handle product rating for all of our scenarios, but they have also allowed us to consolidate our entire admin and manage everything centrally. This has been a key tool for us to be able to manage shipping across 15+ stores. Their technical support team has been very responsive to any concerns we have had and have been available to walk us through the most complicated aspects of our specific setup. We would highly recommend Shipper HQ for any rating needs that can't be handled by Shopify natively.

The CBP Store
Stati Uniti
5 mesi di utilizzo dell’app
ShipperHQ ha risposto 15 novembre 2021

Hi there! Thank you for this incredible feedback. Helping craft a shipping strategy unique to your business is what we’re all about, and we’re happy to hear that our product and team of Shipping Technicians helped you manage your complex set up on Shopify.