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ShipperHQ has the necessary tools to tackle any shipping task in shopify. IF you don't know how to pull it off, wonderful customer support, backed by a capable technical team, will be able to help you out.
Be confident that you will have the support you need.
Thank you for taking the time to leave us a 5-star review! We appreciate your feedback. Our dedicated customer support team is always on standby to assist you and ensure that you have the necessary support.
ShipperHQ has enabled us to offer dynamic shipping options with automated ease! The team was very helpful in setting us up, and its been a great tool to work with since then! We've enjoyed this app!
Lewis Kennedy from Support was such a fantastic help and crucial in fixing our shipping rate errors, he figured out what the problem was (not ShipperHQs problem either) and showed me step by step his process of what is causing the issue and how to solve it. Not just a great asset for ShipperHQ but Lewis is a great human, always willing to help me and doing it with the most positive attitude, it really goes a long way as I NEVER leave reviews, so that is saying something. All the best Lewis and thank you again mate!
Hi there! Thanks so much for sharing your experience with us. We're lucky to have Lewis on our team and are thrilled to hear that he took such good care of you. We appreciate the kind words and will be sure to pass them along. Thank you for this incredible feedback!
We've been using ShipperHQ for years, first with Magento and now Shopify. It handles our oddball shipping requirements smoothly, and the ability to test rates has made troubleshooting easy.
We've needed almost no technical support with the Shopify app, but when we needed it for Magento the ShipperHQ team was very helpful and responsive. It's one of the few must-have apps for our store.
We're thrilled that you've been a long-time user of ShipperHQ, both on Magento and now Shopify. It's great to hear that our platform can handle your unique shipping requirements seamlessly. We appreciate your continued support and trust in us.
Great app with tons of custom features which gives you a lot of flexibility with shipping options. Excellent customer support too.
Hi there! We’re so happy to hear that our suite of features helped create a solution that suits the shipping goals unique to your business and customers. Thank you for your feedback!
Shipper HQ has been awesome. We have quite a few complex rules for oversize items, geographically restricted vendors, and needed custom rates for a courier. The level of customization we achieve for displaying shipping options at checkout has been exactly what we needed. Whenever we need to adjust dimensional or courier rules the process is simple and quick. Customer service is top-notch as well. Overall we have no complaints.
Very Good app when it comes to solving complex issues of shipping, was able to use the meta fields for oversized shipping, point-to-point documentation, and great customer support. The delivery date and time features are just amazing to use in checkout.
Hi there, thanks for sharing your experience with us and for being such an awesome customer! We know shipping can be tricky and we're so glad ShipperHQ could help simplify the process and help you overcome your complex shipping challenges. We appreciate the kind words and will be sure to pass them along. Thanks again!
Was easy to set up and customize based on our store's needs. Always had great customer service when we had any questions. The delivery date & time additional feature was also a great bonus!!
Hi there, thanks for the review! It's great to hear that you had a smooth setup experience and that our customer service team was able to assist you along the way. The delivery date and time feature is a favorite of ours too, and we're so glad you're enjoying it. Thank you again for the kind feedback!
ShipperHQ has a great app with the functionality our store needs PLUS an incredible customer service and support staff! They have walked us through some challenges we faced when switching shipping providers and made sure that everything was worked out all the way through the process. Martin has gone above and beyond for us and we are very thankful to be working with him and the ShipperHQ team!
Thanks for sharing and for being such an awesome customer! We're thrilled to hear such great feedback about our support teams' level of service. We know shipping can be hard and often times a key blocker. We're glad to hear that ShipperHQ could help to solve that for you.
Through its robust carrier rules and segmentation, we have been able to present competitive shipping options that make sense for both our B2B and B2C customers. The date and time feature is a real differentiator in our industry. Technical support and overall customer service has been extremely helpful; both in the initial setup and overcoming technical obstacles. Great app!