Avaliações (56)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 13 de abril de 2021

Great support ! by chat and by meeting , also the application has a very friendly use.
Nevertheless after making the first purchase they lack of response in terms of support.

Ayo tu mercado local.
México
2 meses usando a aplicação
Questão respondida por Shop Sappers 2 de março de 2021

Thank you for the great, short and sweet review.
Your review is surely helpful and shows lots of love 💖💖💖
Don't hesitate to contact us for any support.

Good Luck with sales 👍

16 de julho de 2024

Absolutely amazing app. The developer replied in the chat instantly and helped me fine tune the pop up so it looks a bit more consistent with my theme. Honestly so so so happy with his service. So helpful. Thanks so much

refrainldn
Reino Unido
5 dias usando a aplicação
Questão respondida por Shop Sappers 21 de julho de 2024

Thank you for taking the time to leave such a positive review! We're thrilled you found our app and customization support helpful. Your satisfaction is our top priority, and we're glad we could assist you in optimizing the pop-up for your theme.

We appreciate your kind words and look forward to continuing to support your store's success!

27 de janeiro de 2024

Best service and the best app for zipcode validator

Your Wish
Índia
Aproximadamente 2 meses usando a aplicação
5 de janeiro de 2022

The app literally saved my whole store, and helped me open a different kind of revenue stream. Really helped me a lot!!

oatmlkindia
Índia
Aproximadamente 1 mês usando a aplicação
26 de janeiro de 2021

This Zip code checker application is very Good. I recommend to install this application, coz they have excellent support team and superb application.

Celebrate City
Índia
Aproximadamente 1 mês usando a aplicação
24 de setembro de 2021

I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!

Alacena de Mónica
México
30 dias usando a aplicação
Questão respondida por Shop Sappers 19 de janeiro de 2022

We're really sorry to hear of the difficulties you've had with our app.
This definitely doesn't sound like the service we try to provide to our merchants.
As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants.

It was an uncommon instance from our hosting service provider.

We tried contacting you multiple times after this instance, we got bounced email from sugerencias@alacenademonica.com.
We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact?
Hopefully you can read here this after months of our email follow up.

Our apologies again for the inconvenience caused 😞.
We can't fix the past but we would love to make things right if you give us another chance.

29 de setembro de 2020

I used the app to help me mark the exact zip codes for my delivery locations due the corona virus pandemic happening at the moment. And the best part was their support service cause they reply ryt away and tailor the app to your specific needs. i love this app.

Alleram
Uganda
22 dias usando a aplicação
Questão respondida por Shop Sappers 29 de setembro de 2020

Thanks for taking 2 min to write about our app/service. We are happy ❤️ that we were able to tailor the app according to your needs.

Don't hesitate to contact us for any issues/support needed in future.
Good luck with sales 👍

7 de fevereiro de 2022

It was a great experience and the technical support was super good. They were able to help us with some customizations so that everything would be perfect.

Green Tomato
Estados Unidos
21 dias usando a aplicação
27 de dezembro de 2020

We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.

Heartstone Farm
Estados Unidos
16 dias usando a aplicação
Questão respondida por Shop Sappers 27 de dezembro de 2020

Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖

Good luck with sales ✌️

28 de novembro de 2020

Very helpful and easy to navigate app for non tech savy people, The support team guides you through with all the processes. Also charges are Reasonable with a week's free trail

shop.innisfreeindia
Índia
16 dias usando a aplicação