Avaliações (335)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 18 de maio de 2023

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually.

This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too!

The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk.

-- updated: The after-sale support is really good. Thank you very much.

Initial Tiles
Austrália
About 2 months usando a aplicação
Questão respondida por CirkleStudio 19 de abril de 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

15 de agosto de 2023

Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!

Katz-Loo Natural Clumping Cat Litter
Austrália
About 2 months usando a aplicação
12 de setembro de 2022

This app has the most options to specialize the shipping rate for a different mix of products and customers. I was able to configure and set it up to support a very complex business much faster and with more options than our previous homegrown solution. CirkleStudio has fantastic support and are very responsive. They answered my questions promptly and were willing to get on the phone/VC with me to work through my scenarios. high recommendations to use this app if you need a shipping rate app.

lovepoptest
Estados Unidos
About 2 months usando a aplicação
21 de dezembro de 2022

Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features.

thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone!

-My Online Pool Shop-
https://myonlinepoolshop.com.au/

My Online Pool Shop
Austrália
About 2 months usando a aplicação
Questão respondida por CirkleStudio 22 de dezembro de 2022

Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me.

Your words is look like promotion to me(Sid).
Thank you so much once again. If you need any help we are here for you.

11 de janeiro de 2022

Great App, and most important EXCELLENT SUPPORT from Mr.SID and this Team
Highly recommend for Custom Shipping solution, you can Check my Shop www.eugfashion.com

EUG FASHION
Estados Unidos
About 2 months usando a aplicação
2 de fevereiro de 2022

Used this to setup 40+ shipping zones by postcode in Australia. Worked really easily and support staff was very helpful when I had issues.

Envee Beans
Austrália
About 2 months usando a aplicação
6 de fevereiro de 2023

I had previously looked into custom dev work but this app was exactly what I needed for order pick up and shipping. The support team was incredible. Sid was helpful throughout the entire process and went above and beyond.

Vibe Kayaks
Estados Unidos
About 2 months usando a aplicação
Questão respondida por CirkleStudio 12 de fevereiro de 2023

We are incredibly grateful that you took the time out to leave us a 5-Star review.

8 de março de 2022

This is a great app!
Sid customized it to meet my needs, and he did a great job!!
The customer support is outstanding!!!
Highly recommended!!!!

batteriesnaccessories.com
Estados Unidos
About 1 month usando a aplicação
25 de janeiro de 2023

The app support is excellent. I was having trouble setting some things up but I was able to book a Zoom meeting with a support person within 40 minutes using a simple Calendly booking system. Support spent nearly 30 minutes helping me to set up the app and implement useful features which I was very grateful for. I would happy recommend this app to anyone!

Kiwi Catering Supplies
Nova Zelândia
About 1 month usando a aplicação
Questão respondida por CirkleStudio 26 de janeiro de 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

25 de setembro de 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Harry Specters
Reino Unido
21 days usando a aplicação
Questão respondida por CirkleStudio 3 de outubro de 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.