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In case you are seeking a customizable shipping application, we highly recommend ShipMagic. The challenges that we encountered in meeting the specific requirements for our business were rather formidable, and we are indebted to Adi and his team for their exceptional support. Their customer service is truly unparalleled, and they diligently addressed all our needs, enabling the successful launch of our store. Thanks again
App support has been fantastic! Aditya has been very patient despite my lack of knowledge and helped set up carrier calculated rates, that we'd almost given up on after attempting previously. Very happy.
Great app and even better support. They have added 2 features I requested very quickly. Definitely use this app!
We had a very specific and complex set of shipping requirements for our business, and Aditya went above and beyond to ensure everything was set up perfectly. His expertise, patience, and attention to detail made the entire process smooth and hassle-free.
The ShipMagic app itself is a powerful tool, but what truly sets it apart is the outstanding support provided by Aditya and his team. They took the time to understand our needs, customized the setup accordingly, and ensured everything worked flawlessly.
If you're looking for a robust shipping solution backed by top-notch customer service, I highly recommend this app. Thank you, Aditya, for your dedication and excellent support!
The ShipMagic team was very available for customer support to get all of our rates and customizations set up. So far, the tool is working well for our B2B shipping needs!
Aditya Malani was very helpful with setup. It has solved our problem with double billing shipping with our 2 locations!
Hervorragender Service & schnelle Hilfe!
Ich hatte große Probleme mit den Versandkosten-Einstellungen und die Einrichtung der App war für mich eine echte Herausforderung. Zum Glück bietet das Team einen herausragenden Support! Ich konnte sofort einen Termin vereinbaren, und der Kundenservice hat mir nicht nur extrem schnell geholfen, sondern auch alles perfekt eingerichtet. So einen Support wünscht man sich bei jeder App! Absolute Empfehlung – 5 Sterne sind eigentlich zu wenig!
Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue.
His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup.
By the way, this was already after he took the time to diagnose the issue.
As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping).
Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional.
Thank you thank you thank you!
Extremely satisfied with the functions and features of the app. A solution I have been looking for a while with double charging. Support is outstanding, quick and on point.
App works well and is easy to understand with a lot of options. Support is very helpful and they even wrote a small program for me to help with my situation. Highly recommended