レビュー (85)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年3月13日

Highly recommend this app. We were looking for an app that can charge delivery on certain products on the site but also varies depending on where it is (using postcodes) and also charges per item. This app does exactly this. the help and support getting the app set up, working, troubleshooted was some of the best customer service i have had. the developer is very good. highly recommend if you need an app to charge based on postcodes and/or charge per item.

Artificial Grass Central
イギリス
アプリの使用期間:3ヶ月
2023年11月9日

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).

I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.

This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.

(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")

Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.

Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!

I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

buyzero.de
ドイツ
アプリの使用期間:6ヶ月
Speedy Squirrelが返信しました 2023年11月12日

Thanks you so much. We promise to keep providing top-tier customer support always!

編集日:2024年7月1日

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.

Dyslexia Media, LLC
アメリカ合衆国
アプリの使用期間:8ヶ月
Speedy Squirrelが返信しました 2023年11月1日

Your kind words are a big source of encouragement for us. Thank you!

2024年1月25日

Wonderful app that can be configured exactly how you need it with multiple rates and methods. The support is amazing, fast, responsive and accurate. They take time to understand your exact need and are pro-active at helping.

We have encountered errors when we have tried to configure a complex rule, but after reaching out, our support request was answered very quickly and with the ideal result.

If you have a complex, or tricky shipping methodology, this app is a must.

MASSIVE recommend

durantcricket
イギリス
アプリの使用期間:7ヶ月
2024年3月15日

So far the app is doing exactly what I need it to. It provides a solution for getting rid of the double shipping rates on Shopify when you have multiple locations.

The support has been exception. Very fast, very effective, and goes above an beyond any other tech support I've received.

Happy to have found this app.

Nor'easter Apparel
カナダ
アプリの使用期間:12日
2024年3月15日

This equipment and this application are incredible, from its easy use to its technical support, I really like that they have videos explaining each possible use and that the technical service is very effective.

Este equipo y esta aplicación son increíbles, desde su fácil uso hasta su soporte técnico, me gusta mucho que tengan videos explicando cada uso posible y que el servicio técnico sea muy efectivo.

The Sale Sisters
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年4月17日

ShipMagic's shipping calculator is top-notch. Their support team's guidance was invaluable, resolving all my queries swiftly. I'm thoroughly impressed with their service and integration assistance. Highly recommend leaving a positive review for them.

Himalayan
パキスタン
アプリの使用期間:16日
2023年10月31日

We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!

Waihi Bush
ニュージーランド
アプリの使用期間:7ヶ月
Speedy Squirrelが返信しました 2023年11月1日

Thank you so much! It was a pleasure interacting with you as well.

2023年12月27日

ShipMagic allowed me to create a single shipping rate for products from multiple locations. Now I don't have to charge my customers double shipping. Customer support was incredibly helpful. I was provided with quick and easy instructions. Thank you for your help Aditya!

Meggie Nic
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月8日

Very pleasantly surprised by the ShipMagic app. We were looking for a complex shipping setup in which the shipping rates were grouped by box size, each box carrying a certain number of products. Aditya, the developer, was very quick to assist and hopped on a call to help set things up properly. We worked with Aditya over the course of a week and he was SUPER helpful, even going so far out of his way as to change his app to accommodate FedEx for us. We've worked with a lot of apps and this is by far the best customer support we've received. Thank you Aditya for the awesome app!

Drop it Modern
アメリカ合衆国
アプリの使用期間:約1ヶ月