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ShipMagic is a magic app. It allows me to accurately calculate shipping rates for my customers based on their location and the weight of their orders, without the need to upgrade to the expensive Advanced Shopify Store package. The best part is the impeccable support provided by Aditya, who goes above and beyond to assist customers, even working late into the night until 24:00 to ensure any issues are resolved. I can't speak highly enough of this app and Aditya's dedication. The 5-star rating feels inadequate for such exceptional service and a truly remarkable app. Thank you, Aditya, for solving all my shipping issues for a very reasonable price of 9.99 USD/month. I'm more than happy to pay for such outstanding value.
Warm regards!
Jan från Shirdell Food Company
Thank you so much Jan. This is real encouragement for us.
ORIGINAL REVIEW:
I've tried other shipping rate apps and this one works just a good, if not better than all the others. More importantly, Aditya Malani, provides hero level, super human, support. He had me set up and running within 15 minutes. All I had to do was install the app and grant him collaborator access. He took care of the rest after learning my set up needs. I couldn't be happier with the service.
UPDATE 9-7-2023:
I needed to take a minute to inform you all of just how great this app is and how great the service it. I had a unique request for a shipping rate rule. The app wasn't able to handle that request the way it was currently configured. Rather than telling me it wasn't possible, Aditya Malani, once again provided hero level support. In less than 12 hours, he added code to the app that allowed it to integrate the request I had into the system. Everything is working perfectly and fully meets our specific needs. If you are looking a shipping app, look no further. This is the one you need to install and run. From what I've seen, you will not be disappointed. Hero level! Thank you Shipmagic!
Thank you so much! We hope to meet and hopefully go beyond your expectation in the future too.
I wish I could give this app more than 5 stars because it absolutely deserves it. I am genuinely astounded by the team's exceptional expertise, dedication, and lightning-fast solution delivery. When the app couldn't initially accommodate my specific needs, they managed to craft a tailor-made solution in just one day. Furthermore, their responsiveness in addressing all of my inquiries promptly and succinctly has been nothing short of impressive. This app has truly set the gold standard for both its solution quality and customer service.
Thank you so much Jelena. It was pleasure working with you.
After spending thousands on developers to custom generate a solution for mixed carts (containing in-stock/preorder) with multiple shipping rates and complicated logic — Aditya replied on a Shopify forum where I was desperate for a solution. He delivered more than I could have ever asked for.
This app is incredible, and the service behind it is top-notch. Our scenario has been so complicated it took developers months to build an unstable solution, but it took Aditya less than 24 hours to create a custom solution through this application. He took care of the setup, completely understood what we were trying to accomplish and over-delivered.
I was nearly emotional when I saw the result. I can't recommend this enough.
Hey Victor,
Thank you for your gracious words. We promise to keep over delivering - that is our motto.
ShipMagic is a true gem of an app! Finally, I found a solution that handles various order sizes effortlessly, calculating based on the highest level. The customer service was top-notch too – fast, attentive, and incredibly helpful during setup. A huge thanks to ShipMagic for their amazing work!
Big kudos to the Speedy Squirrel team, especially Aditya Malani, for their awesome support!
We are happy you found our app useful. Your positive encouragement helps us to keep delivering our best.
Excellent app - does what it says. And excellent support - very quick - by Speedy Squirrel. Really pleased with it.
Thank you Katie. "Speedy" in Speedy Squirrel stands for our above average execution speed.
Fancy that a Free app and all you have to do is use Shopify's most expensive plans which are no value at all
Hi,
1. Having CCS is mandatory to use ANY third party shipping rate app including ours. It is a rule implemented by Shopify and we cannot do anything about it. We have also mentioned it on our app listing.
2. You do not have to upgrade to the most expensive plan to get CCS. It is available on the Shopify plan as well.
Thank you for punishing us for a crime we did not commit. My whole team who have worked tirelessly day and night is very grateful to you.
ShipMagic is a great app and their customer service is exceptional, they went out of their way to help me even with some unrelated issues related to Shopify shipping.
Thank you so much!
Phenomenal app. Solved a problem we've tackled with for 2+ years so simply & elegantly. Spoke with Aidtya who helped me understand the app & get situated.
Quality app, quality support. What more can you ask for?
ShipMagic solved our problem of double charges applied because of multiple locations. Aditya is very helpful and took a lot of time to help us set up the app and terms so our customers won't be charged anymore. Thank you Aditya!