Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
26. heinäkuu 2022

I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!

Wonky
Uusi-Seelanti
Noin tunti sovelluksen käyttöä
15. helmikuu 2022

Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.

Kiwi Cases
Uusi-Seelanti
Noin tunti sovelluksen käyttöä
14. tammikuu 2022

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
Saksa
Noin tunti sovelluksen käyttöä
20. elokuu 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

McLean Mining Co.
Australia
42 minuuttia sovelluksen käyttöä
21. maaliskuu 2022

Siva did a great job with assisting and explaining my requests. Really appreciate the help. Love this app. Very user friendly.

Laxretreat
Malesia
42 minuuttia sovelluksen käyttöä
25. huhtikuu 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

fisbrulercheesecake
Yhdysvallat
26 minuuttia sovelluksen käyttöä
11. huhtikuu 2023

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
Yhdysvallat
7 minuuttia sovelluksen käyttöä
Logbase vastasi 11. huhtikuu 2023

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.

25. marraskuu 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
Kanada
7. helmikuu 2024

TangleNami Creations Ltd
Yhdistynyt kuningaskunta
3 päivää sovelluksen käyttöä
Logbase vastasi 11. helmikuu 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14. marraskuu 2023

Groove US
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Logbase vastasi 24. marraskuu 2023

Thank you for taking the time to leave us a 5-star review! It means a lot to us. Please feel free to reach us for any queries, we will be happy to assist you!