Recensioni (953)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
8 maggio 2024

Vindu was amazing and very generous with her time. She made it simple to understand the process and ensured that all of my questions were answered.

After some initial setup, the app seems powerful and able to handle the demands of New Zealand's specific shipping quirks. Would happily recommend to others!

Machinery Online
Nuova Zelanda
27 giorni di utilizzo dell’app
Logbase ha risposto 15 maggio 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

1 agosto 2024

Barath assisted me

TheCloxet
Sudafrica
Circa un mese di utilizzo dell’app
Logbase ha risposto 7 agosto 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9 maggio 2024

Annie was very helpful. I am very happy with the app now that I know how to use it thanks to Annies help. Would definitely recommend.

Mirror Warehouse
Australia
3 mesi di utilizzo dell’app
Logbase ha risposto 10 maggio 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

29 febbraio 2024

Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process.
Problem solved and a happy customer!

Wattbike
Regno Unito
Oltre un anno di utilizzo dell’app
Logbase ha risposto 2 marzo 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

19 aprile 2024

First of all, the app is very useful, and filled with great features & options!
Not to mention that it is reasonably priced.  

The customer service is outstanding!
Janani helped me with my issue over several days and made sure that all my requirements were met. We even had a Zoom call and she held my hand every step of the way, to make sure my shipping problem was solved. 

Highly recommend.

Sutherland Performance
Nuova Zelanda
Circa 2 mesi di utilizzo dell’app
Logbase ha risposto 22 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Data modifica: 22 marzo 2024

This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.

Health Essentials
Canada
5 mesi di utilizzo dell’app
Logbase ha risposto 5 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

12 maggio 2024

This shipping app is amazing. Super easy to setup and the customer support is really on point. Barath helped me out to setup the app so it was pretty straight forward to setup the rest of shipping cost for us.

Skiferbutikken
Norvegia
13 giorni di utilizzo dell’app
Logbase ha risposto 13 maggio 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

18 novembre 2024

One of the best shipping calculating app available in Shopify I'm using this for a long time and the support is very good.

Thank you Nithish. For helping to setting up the app and troubleshooting it to work perfectly.

Snehalayaa Silks
India
29 dicembre 2023

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

20TwentyStore
Regno Unito
5 mesi di utilizzo dell’app
Logbase ha risposto 16 gennaio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

11 aprile 2024

excellent, takes some time to learn but good bit of kit

Perfect Ponds And Koi
Regno Unito
Circa un anno di utilizzo dell’app
Logbase ha risposto 16 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.