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The service is really good, I got help from a guy named Siva and Barath. He was very Patient well skilled and helped me with a hard problem I had.
If you need any good support, please ask for Siva and Barath to help you
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The app is super helpful in creating ultra-customized shipping prices, and the support is amazing. Nithish jumped on a zoom call within like 5 minutes of chatting, and was able to resolve all our issues within less than half an hour. Thank you so much for the great support.
I just finished setting everything up for my store with Shipeasy. Even though I had a complex shipping system, I seamlessly scheduled a couple of calls with Vignesh from the customer support team and he helped me very efficiently. Would recommend this app for anyone doing non-trivial shipping rules.
*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly**
Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve.
Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection.
Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting.
For what it does (Shipping rates), it does well.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Had a lovely experience with the Ship Easy team. I was stuck with something and Durkesh got on a call with me several times to ensure everything worked smoothly. He spent extra time on my issue to make sure I got exactly what I wanted. Cannot thank the entire team, and especially Durkesh for his effort, politeness and friendly behavior. Kudos!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you Shipping Rates app. Special thanks to Durkesh who helped me on distance base shipping rates. We created all the scenarios together and tested as well.
Waiting for show distance count between source to destination in history area for accurate results.
Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Amazing customer service. The best I have ever been across. Warm, Fast and Efficient. They even did the set up for us. Amazing! Highly recommend. Thank you Vignesh!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Haven't been able to apply to our site, but Jenifer was able to sit on a call and walk me through how the app will work for what we're looking for. It was quite complex but she made it easy. Thank you!
Vignesh was super helpful. This app has allot of mobility when choosing a shipping solution. Thanks for your help Vignesh.