Recensioni (939)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
23 maggio 2024

expert on Shipeasy, very kind and easy to explane.

Music Plaza
Stati Uniti
12 giorni di utilizzo dell’app
Logbase ha risposto 10 giugno 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 giugno 2024

great service by Vignesh!!

Nature's Balance
Estonia
Circa 6 ore di utilizzo dell’app
Logbase ha risposto 2 luglio 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 aprile 2024

Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!

preservefoodservice
Stati Uniti
20 giorni di utilizzo dell’app
Logbase ha risposto 16 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11 dicembre 2023

Great customer service by Janani. Great experience overall.

Holybro Store
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
Logbase ha risposto 13 dicembre 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

21 dicembre 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Spagna
3 mesi di utilizzo dell’app
Logbase ha risposto 25 dicembre 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Data modifica: 23 agosto 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Australia
7 mesi di utilizzo dell’app
Logbase ha risposto 7 febbraio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

8 gennaio 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
Stati Uniti
27 giorni di utilizzo dell’app
Logbase ha risposto 16 gennaio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

17 gennaio 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Australia
7 mesi di utilizzo dell’app
Logbase ha risposto 23 gennaio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Data modifica: 26 marzo 2024

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues.
With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses.

Very grateful to Jannai x

Oh So Pretty Dried
Australia
8 giorni di utilizzo dell’app
Logbase ha risposto 5 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

Data modifica: 11 dicembre 2023

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Bush Harvest Co
Australia
18 giorni di utilizzo dell’app
Logbase ha risposto 24 novembre 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.