Recensioni (953)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
25 aprile 2024

Jenifer
did a super job and this app works very well!
and support also very good

Thanks

Sweet Obsession | Fresh Cakes Within 45 mins
India
14 giorni di utilizzo dell’app
Logbase ha risposto 26 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

25 marzo 2024

Very easy onboarding, and Jennifer was super helpful in making sure everything was set up correctly and I understood the backend and platform.

Thanks!

good light world
Stati Uniti
26 giorni di utilizzo dell’app
Logbase ha risposto 5 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

11 dicembre 2023

Great customer service by Janani. Great experience overall.

Holybro Store
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
Logbase ha risposto 13 dicembre 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

15 marzo 2024

The team is incredibly supportive, always available whenever I need them. I've found Jennifer to be particularly cooperative; she patiently explained every detail related to my queries.

Pet Print Pajama
Emirati Arabi Uniti
7 mesi di utilizzo dell’app
Logbase ha risposto 19 marzo 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 aprile 2024

Very useful app and Vinduja has been very helpful with technical support.

Steady Furniture Co.
Australia
4 mesi di utilizzo dell’app
Logbase ha risposto 16 aprile 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 dicembre 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Spagna
3 mesi di utilizzo dell’app
Logbase ha risposto 25 dicembre 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Data modifica: 23 agosto 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Australia
7 mesi di utilizzo dell’app
Logbase ha risposto 7 febbraio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

8 gennaio 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
Stati Uniti
27 giorni di utilizzo dell’app
Logbase ha risposto 16 gennaio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

17 gennaio 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Australia
7 mesi di utilizzo dell’app
Logbase ha risposto 23 gennaio 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

26 dicembre 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now!
Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

KingofMattresses
Canada
3 giorni di utilizzo dell’app
Logbase ha risposto 28 dicembre 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!