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Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi,
This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com
Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.
Regards,
Siva
Customer Success Team.
Nitish was able to solve our problem regarding multiple shipping rates for products. The service was prompt, and he resolved the issues quickly. thank you for the great service. I would recommend this app to other users.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Siva Sowmiya thanks for you help us
the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
A great App. Easy to navigate, best thing was the help of the customer service team.
I just finished a wonderful call and Bindu was so helpful.
We had lots of scenarios to add and I'm very happy with the outcome.
Olivia
“We're really grateful and appreciate you taking the time to share your rating with us."
Fast, Great Service!
I had trouble getting started but the Ship Easy Team made it easy!
Thanks for you help!
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend.
Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.
We wanted to take a moment to thank you for taking the time to update your review and share your positive experience with our business. We greatly appreciate your willingness to give us another chance and your recognition of the efforts we made to resolve any issues you encountered.
We take our customer satisfaction very seriously, and it means a lot to us that we were able to exceed your expectations and provide you with the level of service you deserve. Your updated review not only reflects your satisfaction but also serves as a valuable feedback that motivates us to continue improving our services.
We are grateful for your trust in us and for the opportunity to serve you. If there is anything else we can do to make your experience even better, please do not hesitate to reach out to us.
Thank you again for your business, your trust, and your kind words.
This app is really powerful, it can resolve all your problems with setting up different shipping rules, and you can try their another app called delivery-pickeasy if you do local business, and one more thing I have to say is their customer service is good, they always reply very fast when they are online.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.