Recensioni (957)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
2 marzo 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

meraki.
Regno Unito
Oltre un anno di utilizzo dell’app
Logbase ha risposto 13 marzo 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

6 luglio 2023

Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.

BlueJay Avenue
Stati Uniti
Oltre un anno di utilizzo dell’app
Logbase ha risposto 6 luglio 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

Data modifica: 26 settembre 2023

My problem has been fixed thanks to Siva. So useful and prompt help!

Flowyline
Stati Uniti
Oltre un anno di utilizzo dell’app
Logbase ha risposto 12 aprile 2023

Hi,

This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com

Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.

Regards,
Siva
Customer Success Team.

Data modifica: 22 ottobre 2024

Nitish was able to solve our problem regarding multiple shipping rates for products. The service was prompt, and he resolved the issues quickly. thank you for the great service. I would recommend this app to other users.

Maskscara
Sudafrica
Oltre un anno di utilizzo dell’app
Logbase ha risposto 17 marzo 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

1 luglio 2023

Siva Sowmiya thanks for you help us
the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!

KXK
Cina
Oltre un anno di utilizzo dell’app
Logbase ha risposto 5 luglio 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

Data modifica: 26 giugno 2024

A great App. Easy to navigate, best thing was the help of the customer service team.

I just finished a wonderful call and Bindu was so helpful.

We had lots of scenarios to add and I'm very happy with the outcome.

Olivia

Mt. Wilder Berries
Australia
Oltre un anno di utilizzo dell’app
Logbase ha risposto 28 maggio 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

14 marzo 2023

Fast, Great Service!
I had trouble getting started but the Ship Easy Team made it easy!
Thanks for you help!

The Studio Warehouse
Canada
Oltre un anno di utilizzo dell’app
Logbase ha risposto 14 marzo 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

Data modifica: 18 dicembre 2023

I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend.

Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.

selectfurniturestore
Regno Unito
Oltre un anno di utilizzo dell’app
Logbase ha risposto 21 marzo 2023

We wanted to take a moment to thank you for taking the time to update your review and share your positive experience with our business. We greatly appreciate your willingness to give us another chance and your recognition of the efforts we made to resolve any issues you encountered.

We take our customer satisfaction very seriously, and it means a lot to us that we were able to exceed your expectations and provide you with the level of service you deserve. Your updated review not only reflects your satisfaction but also serves as a valuable feedback that motivates us to continue improving our services.

We are grateful for your trust in us and for the opportunity to serve you. If there is anything else we can do to make your experience even better, please do not hesitate to reach out to us.

Thank you again for your business, your trust, and your kind words.

20 maggio 2023

This app is really powerful, it can resolve all your problems with setting up different shipping rules, and you can try their another app called delivery-pickeasy if you do local business, and one more thing I have to say is their customer service is good, they always reply very fast when they are online.

Canaan
Stati Uniti
Oltre un anno di utilizzo dell’app
Logbase ha risposto 7 dicembre 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

6 dicembre 2022

a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.

Pomy Sport
Israele
Oltre un anno di utilizzo dell’app