Shipping Rates — Shipeasy

Customer service is superb just spent almost 3 hours to do a complex shipping profiles with Siva and he was very helpful and knowledgable. I wasted 3 weeks setting up with another app with no success and after downloading the app today and booking a zoom meeting, my shipping profiles are smoothly working now. Once again thank you and will definitely recommend this app.

Vinduja is a fantastic support person. Excellent helpful service!

Shipeasy is the perfect solution if you have complicated requirements and need to setup postcode-based shipping rates. Their support is second to none. Sowmiya from the support team helped with our shipping configuration. She was friendly, helpful and very knowledgeable as she was able to provide solutions to all our requirements. One of the best support experiences we had so far with all our Shopify apps.

I would like to share my positive experience with the Shopify app "Shipeasy" and the support representative "Sudhan". I recently used Shipeasy for my e-commerce store, and I have to say, it was a game-changer. The app made it incredibly easy to manage my orders and shipments, and the user interface was intuitive and straightforward.

The real standout, however, was the customer support provided by Sudhan. I had a few questions regarding the app's functionality and features, and Sudhan was extremely helpful and responsive. He took the time to understand my concerns and provided clear and concise solutions to my queries. He was patient and understanding throughout our interaction, and I never felt rushed or dismissed.

Overall, I'm incredibly impressed with the Shipeasy app and the quality of customer support provided. I would highly recommend this app to any e-commerce store owner looking to streamline their shipping and fulfillment process. Sudhan's exceptional customer service has made me a loyal customer of Shipeasy, and I look forward to using this app for all of my future orders.

The app has all the features you will ever need and customer support is very fast and helpful.......

Got help from Jennifer. Still playing around with the app but seems promising.

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough.

--additional review--
Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app.
They were excellent, and exert efforts to solve the issue.
Thank you very much again.

ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。

--one more additional review--
I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.

The app and customer service are exceptional. We sell planters and plants. Plants are only hand delivered whilst everything else is posted. We needed an app that would recognise that whenever an order has a plant, regardless of what else is being ordered, the whole order would need to be hand delivered. Staff set it all up for us and were accommodating and so patient. Recommend this app!!

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Excellent onboarding and great features to make shipping, one of the most difficult things in Shopify to get right, easy. Highly recommended.