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Excellent APP
Best support received by Rahul
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Support is awesome. Janani was quick to resolve my issue and was great with walking me through the platform as a first-time user.
Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi,
This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com
Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.
Regards,
Siva
Customer Success Team.
This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!
Nitish was able to solve our problem regarding multiple shipping rates for products. The service was prompt, and he resolved the issues quickly. thank you for the great service. I would recommend this app to other users.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
I worked with Sudhan to get my shipping set-up. He was excellent help over several days. It was a complicated process for me to be able to set everything up correctly. He made it easy, and he was patient. Thank so much!
Shipeasy has really made my shipping setup so much easier and given me a much better overview over the shipping zones I need to manage. I have used this app for some time now and I'm very happy with how it works. I recently encountered a slight problem, so I contacted the support team and Siva was quick to reply to me and offer a solution over a Zoom call. The team worked quickly to make the setup more efficient and Siva made sure all scenarios would be covered by the settings. I'm very glad to be able to use this app and can only recommend it to anyone!