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Rajkumar was fantastic, really helped us with our business. Would highly recommend his support.....
I am very happy with the app. I highly recommend it! I had difficulties to make and combine the scenarios alone but the support spend many hours with me helping me set up correctly everything.
Smart and useful App with a great customer support. But also very confusing and requires a lot of time to understand, perhaps due to imperfect language. Also needs a lot of improvment with UI and UX which is pretty unpleasant. Price performance ratio is amazing tho. Update 2022: Fantastic, useful and efficient app. Customer service from Siva is excellent.
Dhana has been extremely helpful this morning on several fairly complex requirements I had for my store shipping options. I was not sure how to begin trying to get these to work but now our customers shipping options will be clearly shown at checkout with tiered pricing levels which will allow us to ship to new areas, thus increasing orders. Service was extremely informative, efficient, knowledgeable and helpful so thank you Dhana, very much appreciated. fantastic app
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
Great support provided by Siva! App does everything we need and looking forward to putting it into practice.
We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.
We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.
We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.
Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services.
Feel free to write us back if needed any further assistance.
Best regards,
Logbase
Janani was helpful with our requests to setup shipeasy, very friendly
Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great
Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly.
Second help came from Raj. Many thanks.
The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.