Recensioni (795)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
22 febbraio 2023

I would like to share my positive experience with the Shopify app "Shipeasy" and the support representative "Sudhan". I recently used Shipeasy for my e-commerce store, and I have to say, it was a game-changer. The app made it incredibly easy to manage my orders and shipments, and the user interface was intuitive and straightforward.

The real standout, however, was the customer support provided by Sudhan. I had a few questions regarding the app's functionality and features, and Sudhan was extremely helpful and responsive. He took the time to understand my concerns and provided clear and concise solutions to my queries. He was patient and understanding throughout our interaction, and I never felt rushed or dismissed.

Overall, I'm incredibly impressed with the Shipeasy app and the quality of customer support provided. I would highly recommend this app to any e-commerce store owner looking to streamline their shipping and fulfillment process. Sudhan's exceptional customer service has made me a loyal customer of Shipeasy, and I look forward to using this app for all of my future orders.

London Kids Shoes
Stati Uniti
8 mesi di utilizzo dell’app
Logbase ha risposto 23 febbraio 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase

20 novembre 2021

The app and customer service are exceptional. We sell planters and plants. Plants are only hand delivered whilst everything else is posted. We needed an app that would recognise that whenever an order has a plant, regardless of what else is being ordered, the whole order would need to be hand delivered. Staff set it all up for us and were accommodating and so patient. Recommend this app!!

Cooki and Münchi
Australia
8 mesi di utilizzo dell’app
19 aprile 2022

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Crimson Horticultural Rarities
Stati Uniti
8 mesi di utilizzo dell’app
26 ottobre 2022

Excellent onboarding and great features to make shipping, one of the most difficult things in Shopify to get right, easy. Highly recommended.

Afternoon Delight
Stati Uniti
8 mesi di utilizzo dell’app
4 maggio 2023

Geniale Hilfestellung, Anleitung. Wir haben mehrfach einen Termin ausgewählt und dann direkt die nötigen Einstellungen vorgenommen. Funktioniert prima. Würde ich immer wieder empfehlen! Danke Siva!

Gräfin von Zeppelin
Germania
8 mesi di utilizzo dell’app
Logbase ha risposto 4 maggio 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

23 luglio 2022

This is the best rate app on Shopify EVER!!! I’m very, very satisfied and did the monthly signature to have them all the time helping me!!! The customer service is wonderful and very polite and paciente!

Shopping FABS
Stati Uniti
8 mesi di utilizzo dell’app
8 febbraio 2023

love it,customer service pretty great and the functions are meet what I want,I would like to recommend this APP to all my business partners

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
7 mesi di utilizzo dell’app
Logbase ha risposto 13 marzo 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

4 maggio 2023

I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.

Finally Home Furnishings LLC
Stati Uniti
7 mesi di utilizzo dell’app
Logbase ha risposto 4 maggio 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

15 novembre 2022

I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.

Plant Curious
Canada
7 mesi di utilizzo dell’app
27 novembre 2022

They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!

Cakers Paradise
Australia
7 mesi di utilizzo dell’app