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Rahul was extremely helpful in resolving an issue with the App! Thank you!
Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.
This is a very good shipping setting app, which is very helpful for our store. There is a very professional support team that resolved my issues very quickly. Sowmiya is great!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
The customer support is phenomenal, responded quickly and help me setup some pretty complex shipping scenarios. Siva also walked me through how to setup more product shipping specialty rates in the future, he was super helpful! I'd highly recommend the app, excellent product for our complex scenarios and incredible, fast customer service! Thanks guys!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Siva is great and made our day by helping us to set up the shipping settings for our business. Great App!
Another great experience with the chat - extremely helpful and patient. Thanks heaps.
Vinduja was wonderful, and incredibly helpful. A fabulous app too,
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.
The support on this app is the best I have experienced. Before using the app we are able to test it to find out if it fits our needs. Our situation is a little complex with different shipping pricing for different range of products. Therefore additional coding was required from the developers who did it for free and once everything is tested we are confident to launch.
Customer service is superb just spent almost 3 hours to do a complex shipping profiles with Siva and he was very helpful and knowledgable. I wasted 3 weeks setting up with another app with no success and after downloading the app today and booking a zoom meeting, my shipping profiles are smoothly working now. Once again thank you and will definitely recommend this app.
I would like to share my positive experience with the Shopify app "Shipeasy" and the support representative "Sudhan". I recently used Shipeasy for my e-commerce store, and I have to say, it was a game-changer. The app made it incredibly easy to manage my orders and shipments, and the user interface was intuitive and straightforward.
The real standout, however, was the customer support provided by Sudhan. I had a few questions regarding the app's functionality and features, and Sudhan was extremely helpful and responsive. He took the time to understand my concerns and provided clear and concise solutions to my queries. He was patient and understanding throughout our interaction, and I never felt rushed or dismissed.
Overall, I'm incredibly impressed with the Shipeasy app and the quality of customer support provided. I would highly recommend this app to any e-commerce store owner looking to streamline their shipping and fulfillment process. Sudhan's exceptional customer service has made me a loyal customer of Shipeasy, and I look forward to using this app for all of my future orders.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase
Shipeasy is the perfect solution if you have complicated requirements and need to setup postcode-based shipping rates. Their support is second to none. Sowmiya from the support team helped with our shipping configuration. She was friendly, helpful and very knowledgeable as she was able to provide solutions to all our requirements. One of the best support experiences we had so far with all our Shopify apps.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.