Recensioni (886)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
19 febbraio 2023

Great service. The team (And especially Rahul!) did an excellent job and actually created a feature just for me. 5 stars and highly recommended.

Cozmo
Regno Unito
14 giorni di utilizzo dell’app
Logbase ha risposto 13 marzo 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

10 settembre 2021

This app is so powerful! It has everything I need. Much thanks to Kumar and Sree for helping me set this up according to my preference. Brilliant app!!

Genie & Co.
Malaysia
14 giorni di utilizzo dell’app
Data modifica: 29 marzo 2023

We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly.

They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us!
We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.

Crackerjack Costume
Australia
13 giorni di utilizzo dell’app
Logbase ha risposto 29 marzo 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

19 dicembre 2022

The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.

Tyremen
Regno Unito
13 giorni di utilizzo dell’app
23 agosto 2023

Sudhan is a kick-ass helper! He helped set up my shipping rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page.
Thanks!

SensibleEdibles
Stati Uniti
12 giorni di utilizzo dell’app
Logbase ha risposto 24 agosto 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

9 marzo 2022

Customer Service is really good! Unfortunately we also needed them since some parts of the app are not completely logic in my opinion. However, if you get stuck, they take their time and help you out. Recommend!

polyola
Francia
Circa un anno di utilizzo dell’app
7 agosto 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Ahimsa® Schools
Stati Uniti
12 giorni di utilizzo dell’app
Logbase ha risposto 10 agosto 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

8 luglio 2022

I used this and am happy with all the features it providing .A big thanks to Mr. Siva for helping out me for customizing the app

Perfume Scents
Regno Unito
12 giorni di utilizzo dell’app
12 agosto 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

lumagallerie
Stati Uniti
11 giorni di utilizzo dell’app
26 gennaio 2022

I used this app to set up remote area surcharge based on psotal codes within the EU. The set up was a bit complicated but the support was great They where very responsive. There was some issues when setting it up thats why i didn't give 5 stars but the service seems to work well and the support guys fixed the issues as soon as they could.

Studio.K .com
Svezia
11 mesi di utilizzo dell’app