ShipX ‑ Shipping Rates & Rules

ShipX has been a reliable solution for our business, and we are currently using it across four stores. Deepan has been incredibly helpful throughout the entire process, always responsive and supportive whenever assistance is needed. His support gives us great confidence in continuing to use the app.

This app has been invaluable to us. Our shipping needs are very complicated and the native Shopify shipping options barely scratch the surface.

Deepan was instrumental in getting all our shipping settings correct within the app. He was extremely helpful and worked into the wee hours to make sure everything was set up correctly and running smoothly. Highly recommend the app, the company, and Deepan!

Rajkumar was incredibly helpful in getting our ShipX setup exactly how we needed it. He took the time to understand our shipping requirements and implemented custom rules that fit our business perfectly.

He made the entire process smooth and easy, and thanks to his work, our site now runs seamlessly with the ShipX app!

Support has also been excellent. They offered quick responses, clear explanations, and a genuine willingness to help us optimize our setup instead of just solving the immediate issue.

The scenario‑based automation lets us set different shipping logic by country, order value, and product collections and more, so customers see the right options without any manual intervention on our side.

Overall 5 stars for their support and product, especially Deepan was super helpful with setting up the app. Thank you so much.

Vignesh was a massive help! Really appreciate the time he put into helping me set up surcharge rates. Thank you Vignesh :)

Great app, serves the functions that we require of it and a few more that we currently dont.

Customer service's been fantastic and quick to respond, Deepan was especially helpful with the setup process.

Would recommend this app for anyone wanting more than the basic shipping options shopify has included.

This app is a great solution for a more complex product ranges with varying weights, dimensions and carrier options. The customer support is also excellent!

I ran into a scenario I could figure out, Deepan got on a zoom call and helped me set things up quickly.

Vignesh was a super helpful when helping resolve 2 shipping issues I was struggling with. Appreciate your help!

Awesome customer service. They actually dive in and help you.