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*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly**
Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve.
Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection.
Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting.
For what it does (Shipping rates), it does well.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jennifer was particularly helpful... we had very particular shipping requirement and conditions, and Jenifer was very patient, helping me with the setup, troubleshooting, and then thorough testing and iterating, all on one call. The patience and hands-on support is second to none.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Vignesh is very helpful and cleared all the doubts and issues.
Jenifer Joys was helpful and professional
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Pretty Helpful with the 10 different scenarios that needed to be solved, Mr. Durkesh had created solutions to the problems that we experienced. Will 100% recommend Shipeasy to others!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thanks so much for your help on boarding us Jennifer
The app is thorough, and works perfect for us after being set up correctly. Barath was very helpful in helping set up my shipping rates to our exact specs. This app overrides Shopify's default 'add rates together' for different shipping profiles, and allows us provide shipping rates that are one of the other, instead of combining them. Thanks Shipeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Janani provided me the superb help today, our life saver.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath assisted on setup.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
they have a great customer service, Nithish was a great help!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.