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THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath again helped and was an amazing help setting up the app. The app, by nature, is a little complex as with any shipping apps so if you do download, be sure to book a set up call with them and they will get the app set up within 10 mins in real time!
Highly recommend
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vignesh and nitish
I am very pleased with the Shopify app "Shipping Rates - Shipeasy". I want to highlight the excellent support I received from Jenifer Logbase. She provided me with tremendous assistance and was extremely helpful with all my inquiries.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Janani was helpful and assisted with making the required changes and made the app live. Most recommended! Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process.
Problem solved and a happy customer!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Really Amazing app specially its support service is amazing. They have very professional staff team specially I like to mention Barath Bindu who assist me in my concern very well.
Must Recommended
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thanks Rahul
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Barath was a wonderful help with figuring my combined ship rates. I must say I spent 3 hours trying to figure it out the night before and after our online meeting he made it a breeze. Thank you so much for the needed help in getting my situation fixed.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.