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I installed other apps that have the same functionality but couldn't get much help. I read the reviews about Shipeasy's customer service, and 5 stars is not enough. Durkesh spent almost an hour helping me set everything up and testing every scenario. I have literally spent hours and hours trying to figure this stuff out on my own.
Thank you so much Durkesh for all your help!!!!!!
Jenifer was great in explaining and helping out with my requirements for my shopify store. She was able to listen to my needs and provide the best solutions that are relevant. It turned out to be simpler than I originally thought due to her explanation.
I love the versatility of the Shipeasy app and it has many features that are very useful for small ecommerce store like mine.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I recently onboarded with Ship Easy for shipping price calculations, and while the setup process was initially overwhelming, I had the incredible support of Nitish, one of their representatives. Nitish went above and beyond to ensure I understood every detail. His patience, thorough explanations, and willingness to guide me step by step while maintaining a friendly and professional attitude made the experience seamless.
Although I haven’t had much time to use Ship Easy yet, Nitish’s stellar customer service has already left a lasting impression. His deep knowledge and hands-on expertise with the platform gave me confidence in the product. If I ever need assistance again, I’ll definitely hope to work with Nitish! Highly recommend Ship Easy for both their service and their outstanding team members.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great customer service! Vignesh helped me with my shipping rates and had it all setup in under 5min!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
We had some setup and configuration issues but the support was excellent and the team helped me set up my international shipping rates.
Its an excellent app and i would highly recommended it.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
I can't thank Vignesh enough for his exceptional support in resolving all my complex issues. He was incredibly patient, guiding me step-by-step through each solution, and took the time to clearly explain how to set everything up in Shopify and the app to achieve exactly what I needed. His expertise and thorough explanations made the entire process so much easier to understand.
This app has been a game-changer for my store, especially in optimizing our shipping settings. It has streamlined our operations and made our day-to-day tasks much more manageable. Highly recommend both the app and the outstanding support that comes with it!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath did a great job figuring out the issue and he got the problem fixed very quickly. I really appreciated the timely manor he got things working.
Thank you for rating our app. We are happy to hear about your positive experience with our product and service.
We manage several Shopify stores that require advanced shipping rules based on geography. Some are regionally restricted goods, others are variable due to regional licensing agreements. Additionally, we offer several tiers of local delivery. Shipeasy is exactly what we needed!
A special call out to the great support offered by Rajkumar over telephone consultation. True 10/10 support, incredibly helpful and readily available. Timely assistance, with dedicated follow-up. I encourage all users to book a free consultation upon installation.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Can be a little tricky to figure out but overall they were very helpful when we set up a Zoom call to get some things figured out. Happy with the app so far! It's made it a lot easier for us to tailor our shipping rates to our customers.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Platform is great and Vignesh was very helpful. I had another inquiry and I spoke with Jennifer, she resolved our questions very quickly.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.