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We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!
Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!
When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.
Janani & Vindu, was very helpful. I do not have enough words for gratitude. She was very patient and helpful. Excellent APP and solved all business challenges. I would rate 5 out of 5. Great support and awesome service. Thank you Janani. One word! The Product and Team are EXCELLENT. They Go extra miles to help you out with positive attitude. Profound technical knowledge. The APP is fantastic solved all my challenges and brought value for my business. This is the great APP you must have for your online store. Great PRODUCT and great TEAM.
Haven't fully started using the app but getting set up was so much easier with Barath. He was really incredible when answering my questions and checking everything was correct
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
very good, easy to use and good support via online chat. I'd recommend to anyone who needs this functionality
Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...
I had a difficult time setting up my shipping rates because our store has product of quite a complex nature when it comes to shipping, I reached out to their support and Jennifer from customer support was very patient and helpful throughout all my questions, she took the time and effort to fully understand my needs and made sure all met met. Amzaing support thank you very much I'm looking forward to setup all my shipping and start using this app on my store!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
GREAT APP and GREAT TEAM!!! Thank's to Shiva for his help who was pedagogue and response to all my questions.