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THE most amazing team. I am blown away with how helpful they are and the quality of the service. I have a complex shipping requirement... its so easy with the LogBase products and team
Great service. The team (And especially Rahul!) did an excellent job and actually created a feature just for me. 5 stars and highly recommended.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Sudhan Logbase was very helpful and knowledgeable. When he did not know the answer to a question, he reached out to a colleague for assistance. I am very pleased with the results and help. thank you!
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!
Gratefully,
Sudhan
LogBase Team
We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly.
They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us!
We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.
“We're really grateful and appreciate you taking the time to share your rating with us."
The app is very easy to use and the setup instructions are simple. The support team is very helpful at any time of the day and were detrimental for our store to go live as per the plan. Will highly recommend LogBase team, especially Shiva, Sree and Kumar for their efforts!
Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Rahul Sowiya has been an amazing help in setting up my shipping. It was done overnight and I can't believe how easy and professional everything is now!
This app is great, it made our shipping rate more flexible. The best part of this is their awesome customer service, especially from Janani. They're always accommodating and patient since I have no idea how to set this one up.
The app works really well for all the shipping rules we wanted. It's a bit tricky to set up, however, the support is amazing. I was on a zoom call with Siva and he was able to handle all my requirements and set up everything in about 30 min. Definitely 5* support.
Siva is helpful for me in setting the app as per we need, and this app allows us to have product based setup and combine shipping methods for our store. Highly recommend to all!!!