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So far the customer service has been incredible, instant support and zoom calls when needed. Thank you!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
It's the easiest way that I've found to create elaborate shipping policies (such as per item fees). The customer support is available all the time--Siva was great when I had questions about setting up scenarios! He immediately jumped on a Zoom and walked me through it all.
Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!
Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase
Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.
Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
We're thrilled with Shipeasy's delivery app for our Shopify store. It's not just powerful but also user-friendly, making the setup of complex delivery rules a breeze.
A special shoutout to Shiva from the support team for his outstanding service. We appreciate his assistance with our setup, greatly enhancing our business operations.
In short, Shipeasy is a top-notch choice for any Shopify store owner seeking a reliable delivery solution complemented by an excellent customer support team.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Vindu has been very helpful in setting up the app. The app is very user friendly.
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
An excellent app. We needed something that would allow us to have bespoke shipping rates, and this fits the bill perfectly. The developers were extremely helpful - going as far as to make slight adjustments for a specific scenario we had. Support was instant. They even took the time to go through it with us via Zoom, just to make sure it was running exactly as we wanted. Thoroughly recommend the app - and the developers too.