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Very helpful customer service, I was experiencing an issue and within minutes were able to patiently help me resolve via live chat.
Rahul was so awesome and patient. He helped me set up the shipeasy app, made sure it was working perfectly. Thank you so much!
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
excellent app,fantastic support!higly recommend
!one of the bests i know,for me support is one of most important.
Rahul was an absolute saint, helping me to figure out why my test rate wasn't working. Quick and precise, and most importantly very happy to explain (and re-explain!) the steps. I'm delighted with this app so far!
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Shipping Rates allow for custom rules that were really useful in our custom shipping rates for specific orders - Janani, Raj, and Sowmi were a great help in helping me get these set up.
One thing that was lacking was a visual editor or visual display to show all the different shipping logics that we have installed. It would be a great feature to add!
Thank you so much for the wonderful review! We would like to inform you that the video tutorial is under process and it will posted on the Userguide once it is published.
Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Jenifer
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.