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Great app and excellent customer service! I wanted to especially mention Rahul who went out of the way to find a solution for the problem I was facing.
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!
This is the kind of service level we all dream about but sadly seldom encounter.
BIG thanks to Rahul and team
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Dhana was very helpful and experienced with the shipeasy app. He answered all my questions and setup some shipping rates for me to test with. Recommend this app and the support team!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.
the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Very very great support ; the best so far. Siva is very helpful, sympathetic, understanding and patient. The app is working well and hopefully for us because it's very limited in Shopify.
Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Amazing App and the customer service is even better, Siva helped copy all my manual rates from Shopify to the app and walked through each one making sure they all displayed correctly. As we sell custom products, the normal shipping rates through shopify didn't do enough for us, this app helped wonders thanks again to Siva!