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Absolutely amazing customer service!! Highly recommend!! these things can be super tricky especially when promotional codes and different postage requirements for different locations in the same country come into play. Whenever I needed help I would simply click on the chat icon while in the app and ask for help, the team don't start work until 11:30am Sydney time but as soon as they are at work, they reach out to me straight away. You can also schedule a Zoom meeting and let them take control of your screen and they can work their magic to make any of your requirements come to life!
I needed this app to provide accurate shipping rates to different postcodes within UK. It seemed quite complicated at first, but after a Zoom session with Raj and Sudsan it was all set up and working perfectly. Despite the monthly charge it will certainly save me money every month on expensive shipping to certain postcodes. Raj and Sudsan were so helpful and knowledgeable, I would certainly recommend.
The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Excellent customer service, so friendly, patient, and knowledgable.
Very helpful and got the app working perfectly. Thank you, Siva
Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.
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Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!
We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.
Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!
Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.
We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.