Avaliações (798)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
13 de setembro de 2023

I've installed this app, the support team member Vindu was really helpful by helping me with the set up. This app is providing what I need with the shipping going by postcode and setting up special shipping rate for certain products, so far I am happy with this app.

The General Pet Store
Austrália
6 months usando a aplicação
Questão respondida por Logbase 15 de setembro de 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

11 de julho de 2023

Great help from Rahul and Vinduja again with the shipeasy app. I have used them many times and they are always very helpful and knowledgeable. Please use the guys for all your shipeasy needs. Shipping made Easy!

Builders Merchant Direct
Reino Unido
4 months usando a aplicação
Questão respondida por Logbase 12 de julho de 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

27 de novembro de 2023

Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.

Posh Printing & Creations
Estados Unidos
3 days usando a aplicação
Questão respondida por Logbase 1 de dezembro de 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

23 de janeiro de 2024

Rahul was very helpful in fixing my issue, fantastic service

Double Black Offroad
Austrália
1 day usando a aplicação
Questão respondida por Logbase 25 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Editado a 18 de dezembro de 2023

The app is effective and helped to setup my requirement. Awesome support and quick response. Highly recommended!

Support is still amazing, any issues and they know exactly how to help fix it.

Thanks

Orderpetfood.co.uk
Reino Unido
5 months usando a aplicação
Questão respondida por Logbase 4 de agosto de 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

28 de julho de 2023

I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.

I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.

I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".

The app is now fully setup and I could not be happier with it.

Thanks Dhana!!!

Gary / Steven of Winder Joinery

Winder Joinery
Reino Unido
About 2 months usando a aplicação
Questão respondida por Logbase 29 de julho de 2023

Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!

15 de agosto de 2023

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Tekplas
Reino Unido
3 months usando a aplicação
Questão respondida por Logbase 21 de agosto de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Editado a 9 de abril de 2024

I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!

Breeches.com
Estados Unidos
6 months usando a aplicação
Questão respondida por Logbase 21 de agosto de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

25 de dezembro de 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

sknzone
Emirados Árabes Unidos
About 6 hours usando a aplicação
Questão respondida por Logbase 28 de dezembro de 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

23 de janeiro de 2024

Very helpful support call, thanks to Vinduja

Merkur Streetwear
Alemanha
4 days usando a aplicação
Questão respondida por Logbase 25 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!