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Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.
Vinduja is very knowledgeable and always a so helpful setting up different scenarios. Nothing is too difficult to work around. Great app with so many features and will continue to use. Thank you :)
We really appreciate your valuable time to share your rating with us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.
***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them ****
Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.
We hit a slight snag with post codes... Kumar was very fast to find and fix the problem, very happy with service
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Excellent customer service, their responses were very quick and thorough. What I thought would be a complicated task to create a shipping calculator with so many variables ended up being very easy. I would highly recommend.
Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.
This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely,
Ivaylo
Merci à Jenifer qui m'a bien aidé.
I've installed this app to help deal with a lot of different shipping exceptions for our products. I try to configure myself most times but this one product/shipping zone had me stumped. Jenifer figured it out fairly quick and we are good to ship again!