Avaliações (953)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
12 de maio de 2024

I had a customer support call with Barath and he helped me to set everything up. He explained everything very well. Highly recommended!

Mobiliar Berlin
Alemanha
4 days usando a aplicação
Questão respondida por Logbase 15 de maio de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

1 de janeiro de 2024

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Summer Splashers
Nova Zelândia
3 months usando a aplicação
Questão respondida por Logbase 16 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

25 de abril de 2024

Jenifer
did a super job and this app works very well!
and support also very good

Thanks

Sweet Obsession | Fresh Cakes Within 45 mins
Índia
14 days usando a aplicação
Questão respondida por Logbase 26 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

25 de março de 2024

Very easy onboarding, and Jennifer was super helpful in making sure everything was set up correctly and I understood the backend and platform.

Thanks!

good light world
Estados Unidos
26 days usando a aplicação
Questão respondida por Logbase 5 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

12 de abril de 2024

Very useful app and Vinduja has been very helpful with technical support.

Steady Furniture Co.
Austrália
4 months usando a aplicação
Questão respondida por Logbase 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

15 de março de 2024

The team is incredibly supportive, always available whenever I need them. I've found Jennifer to be particularly cooperative; she patiently explained every detail related to my queries.

Pet Print Pajama
Emirados Árabes Unidos
7 months usando a aplicação
Questão respondida por Logbase 19 de março de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

11 de dezembro de 2023

Great customer service by Janani. Great experience overall.

Holybro Store
Hong Kong, RAE da China
Over 1 year usando a aplicação
Questão respondida por Logbase 13 de dezembro de 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

21 de dezembro de 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving.

Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication.

Thank you!

Natulim
Espanha
3 months usando a aplicação
Questão respondida por Logbase 25 de dezembro de 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Editado a 23 de agosto de 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Austrália
7 months usando a aplicação
Questão respondida por Logbase 7 de fevereiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

8 de janeiro de 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
Estados Unidos
27 days usando a aplicação
Questão respondida por Logbase 16 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!