Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
25 de setembro de 2023

Very fast response to customer ticket as well very detailed help and problem solving.
Great customer experience from Barat.

Amrita LV
Letónia
3 months usando a aplicação
Questão respondida por Logbase 28 de setembro de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

26 de setembro de 2023

Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya

pewox
Hong Kong, RAE da China
4 months usando a aplicação
Questão respondida por Logbase 28 de setembro de 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

30 de junho de 2023

Rahul, was awesome. He help figure out my shipping and also provided excellent customer service. I also excited with another product that he walked me through.

Triple-CBoutique
Estados Unidos
25 days usando a aplicação
Questão respondida por Logbase 30 de junho de 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

11 de agosto de 2023

I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you

auskitchenpro
Austrália
8 days usando a aplicação
Questão respondida por Logbase 13 de agosto de 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

23 de agosto de 2023

Sudhan is a kick-ass helper! He helped set up my shipping rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page.
Thanks!

SensibleEdibles
Estados Unidos
12 days usando a aplicação
Questão respondida por Logbase 24 de agosto de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

11 de julho de 2023

Thank you to Dhana for helping me get the app set up. This fits our needs perfectly for our store and the different sizes of items we carry.

Festive Water
Estados Unidos
7 months usando a aplicação
Questão respondida por Logbase 12 de julho de 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

9 de junho de 2023

Rahul was extremely helpful in helping walk through an issue that we had. he took the time to take notes and elevate it to the backend team to help us understand our logic and also showcased other features of the product

Maiden Home
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Logbase 9 de junho de 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

17 de maio de 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue!

highly recommended

Meatsupermarket.com
Reino Unido
3 months usando a aplicação
Questão respondida por Logbase 17 de maio de 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

22 de junho de 2023

Love this app and the support, especially a big thank you to Rahul and Vinduja, for their super quick responses when we need assistance.
Highly recommended

Na'vi Organics
Reino Unido
3 months usando a aplicação
Questão respondida por Logbase 22 de junho de 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

13 de outubro de 2023

I had a wonderful experience setting up this app. Rajkumar was extraordinarily speedy and helpful during the process. As a furniture store, we needed a bunch of scenarios in our shipping rates, and with this app, we could do so! 10/10 would recommend.

Elizabeth Interiors
Canadá
4 days usando a aplicação
Questão respondida por Logbase 16 de outubro de 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂