Avaliações (957)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
8 de janeiro de 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
Estados Unidos
27 days usando a aplicação
Questão respondida por Logbase 16 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Editado a 23 de agosto de 2024

Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.

Pilbara Bathroom Warehouse
Austrália
7 months usando a aplicação
Questão respondida por Logbase 7 de fevereiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

17 de janeiro de 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Austrália
7 months usando a aplicação
Questão respondida por Logbase 23 de janeiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

26 de dezembro de 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now!
Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

KingofMattresses
Canadá
3 days usando a aplicação
Questão respondida por Logbase 28 de dezembro de 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

30 de novembro de 2023

Support team is just great!
Thanks to Jenifer for her kind support on my last requirement.

Otto Brands Co
Chile
About 2 years usando a aplicação
Questão respondida por Logbase 7 de dezembro de 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

7 de fevereiro de 2024

GREAT SUPPORT from VINDUJA!!! She helped me 2 hours from start to finish and made sure all the issues were resolved. Never had such great support before from any company!!! The app is so good. It has all the shipping features a company needs.

Loving Hut Kitchen
Estados Unidos
6 days usando a aplicação
Questão respondida por Logbase 8 de fevereiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

14 de fevereiro de 2024

Barath did an amazing job helping me set up my app to enable automatic shipping estimates through UPS for multiple/different size packages. This app is a must if you have multiple products with different shipping rates/needs! Highly recommend Shipping Rates Shipeasy

Beson Fishing
Estados Unidos
9 days usando a aplicação
Questão respondida por Logbase 18 de fevereiro de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 de abril de 2024

Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!

preservefoodservice
Estados Unidos
20 days usando a aplicação
Questão respondida por Logbase 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Editado a 17 de outubro de 2024

I had a really helpful set up call with Siva and Berath. Thank you!

Superette Store
Reino Unido
12 months usando a aplicação
Questão respondida por Logbase 8 de fevereiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Editado a 26 de março de 2024

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues.
With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses.

Very grateful to Jannai x

Oh So Pretty Dried
Austrália
8 days usando a aplicação
Questão respondida por Logbase 5 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service