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Janani and Vinduja were also excellent - she took the time to explain things well and will follow up with us to make sure we are happy with the outcomes. Well done!
Janani in the customer service team is absolutely amazing - one of the best experiences I've had with online chat. ShipEasy & PickEasy Is an amazing app but did have some queries which Janini helped with and was so efficient and sorted the issue fully. Definitely recommend!
Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!
This is the best shipping rate app and very easy to use at a very reasonable price. You can customize your desired shipping rates in all possible ways. Their customer service is outstanding. They will help you to achieve your desired setting through zoom meetings. Shiva was really helpful and resolved all my queries successfully. He even suggested me one shipping cost calculator app which is also working perfectly with their app. Thank you, Shiva, and the whole app team. I highly recommend this app for all Shopify stores.
Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Support is awesome. Janani was quick to resolve my issue and was great with walking me through the platform as a first-time user.
Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi,
This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com
Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.
Regards,
Siva
Customer Success Team.
Siva Sowmiya thanks for you help us
the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!