Avaliações (957)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 10 de janeiro de 2024

Janani and Vinduja were also excellent - she took the time to explain things well and will follow up with us to make sure we are happy with the outcomes. Well done!

disAbility equip online
Austrália
Almost 2 years usando a aplicação
Editado a 17 de janeiro de 2024

Janani in the customer service team is absolutely amazing - one of the best experiences I've had with online chat. ShipEasy & PickEasy Is an amazing app but did have some queries which Janini helped with and was so efficient and sorted the issue fully. Definitely recommend!

Gympie Saddleworld & Country Clothing
Austrália
Almost 2 years usando a aplicação
16 de janeiro de 2022

This is the best shipping rate app and very easy to use at a very reasonable price. You can customize your desired shipping rates in all possible ways. Their customer service is outstanding. They will help you to achieve your desired setting through zoom meetings. Shiva was really helpful and resolved all my queries successfully. He even suggested me one shipping cost calculator app which is also working perfectly with their app. Thank you, Shiva, and the whole app team. I highly recommend this app for all Shopify stores.

Deshi Besh
Estados Unidos
Almost 2 years usando a aplicação
Editado a 9 de setembro de 2024

Wow customer service team is AMAZING! phenomenal very pleased. I feel more of these types of apps should exist Durkesh

Hyped
Estados Unidos
Almost 2 years usando a aplicação
26 de outubro de 2023

Excellent APP

Best support received by Rahul

The Shopsite
Nova Zelândia
Over 1 year usando a aplicação
Questão respondida por Logbase 27 de outubro de 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

2 de março de 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

meraki.
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Logbase 13 de março de 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 de setembro de 2022

Support is awesome. Janani was quick to resolve my issue and was great with walking me through the platform as a first-time user.

Fitness Deals Online
Austrália
Over 1 year usando a aplicação
6 de julho de 2023

Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.

BlueJay Avenue
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Logbase 6 de julho de 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

1 de agosto de 2022

Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes

mamakringloop.nl
Países Baixos
Over 1 year usando a aplicação
Editado a 26 de setembro de 2023

My problem has been fixed thanks to Siva. So useful and prompt help!

Flowyline
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Logbase 12 de abril de 2023

Hi,

This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari:
https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com

Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at connect@logbase.io now, and we'll be happy to help you with all your app queries immediately.

Regards,
Siva
Customer Success Team.