Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
7 de fevereiro de 2022

Awesome customer support and app. Has tons and tons of customization when it comes to setting up different shipping rules. My store has a lot of different conditional logic when it comes to shipping costs and this app could make it exactly how I wanted it. They even offer a free setup zoom call. 10/10.

HNT Antennas
Suécia
12 months usando a aplicação
29 de janeiro de 2022

I have only just got this app and am very happy with it. The customer service was absolutely brilliant! Siva did an incredible job on our shipping and I am very relieved to have found this app. Thank you

Softly Summer
Austrália
12 months usando a aplicação
29 de julho de 2022

Rajkumar was fantastic, really helped us with our business. Would highly recommend his support.....

Luup
Irlanda
12 months usando a aplicação
12 de março de 2022

I am very happy with the app. I highly recommend it! I had difficulties to make and combine the scenarios alone but the support spend many hours with me helping me set up correctly everything.

Sleepo
Grécia
12 months usando a aplicação
3 de maio de 2023

Great support provided by Siva! App does everything we need and looking forward to putting it into practice.

JRS Industrial Supplies
Reino Unido
11 months usando a aplicação
Questão respondida por Logbase 4 de maio de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

Editado a 27 de setembro de 2022

Smart and useful App with a great customer support. But also very confusing and requires a lot of time to understand, perhaps due to imperfect language. Also needs a lot of improvment with UI and UX which is pretty unpleasant. Price performance ratio is amazing tho. Update 2022: Fantastic, useful and efficient app. Customer service from Siva is excellent.

dishbee
Alemanha
11 months usando a aplicação
22 de setembro de 2022

We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.

S’more’a’licious
Reino Unido
11 months usando a aplicação
4 de janeiro de 2023

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

Easterly Living
Austrália
11 months usando a aplicação
Questão respondida por Logbase 6 de janeiro de 2023

Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services.

Feel free to write us back if needed any further assistance.

Best regards,
Logbase

22 de abril de 2022

Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great

endler.ro
Roménia
11 months usando a aplicação
Editado a 8 de junho de 2023

***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them ****
Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.

Green Darner Designs
Canadá
11 months usando a aplicação