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The App support has been incredible. Very reactive, patient and helpful. So far the App is working as I was expected to.
THE most amazing team. I am blown away with how helpful they are and the quality of the service. I have a complex shipping requirement... its so easy with the LogBase products and team
Sudhan Logbase was very helpful and knowledgeable. When he did not know the answer to a question, he reached out to a colleague for assistance. I am very pleased with the results and help. thank you!
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!
Gratefully,
Sudhan
LogBase Team
Really useful app! We are able to customize our shipping rates by product, country, customer, etc. They have very responsive and good customer support too and were able to help set everything up with me.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
The app is very easy to use and the setup instructions are simple. The support team is very helpful at any time of the day and were detrimental for our store to go live as per the plan. Will highly recommend LogBase team, especially Shiva, Sree and Kumar for their efforts!
Very helpful service from Janani, she understood what we needed and helped implement the different shipping scenarios
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Amazing support by Vindu! Had a problem and it was resolved in under 5hrs. I would recommend this app to everyone.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.
Rahul Sowiya has been an amazing help in setting up my shipping. It was done overnight and I can't believe how easy and professional everything is now!
Shipping Rates allow for custom rules that were really useful in our custom shipping rates for specific orders - Janani, Raj, and Sowmi were a great help in helping me get these set up.
One thing that was lacking was a visual editor or visual display to show all the different shipping logics that we have installed. It would be a great feature to add!
Thank you so much for the wonderful review! We would like to inform you that the video tutorial is under process and it will posted on the Userguide once it is published.