Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de agosto de 2022

Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.

RingMaster Sports
Reino Unido
7 months usando a aplicação
8 de junho de 2022

The folks at LogBase are always super happy to help. I used their chat function, and then jumped immediately onto a call in order to better explain my situation. Siva understood what I was looking to do and though there wasn't strictly an out of the box solution, he was able to work on his end to make it work. It meant I didn't have to spend hours manually adding rates to all of my shipping methods.

Moorit
Reino Unido
7 months usando a aplicação
27 de maio de 2022

Brilliant app and brilliant service. Siva from LogBase is excellent. So helpful. Created the shipping scenarios for us and then talked us through the logic. Will definitely be using for future apps

it Luggage
Reino Unido
7 months usando a aplicação
23 de maio de 2022

I used to pay for another service and this has not only been cheaper but better. The customer service is fantastic. I'm able to schedule a Zoom call for the same day and the reps are extremely helpful. Today I was able to get Siva on the phone within the hour. He listened to my issue and proceeded to fix it efficiently and kindly. Would 100% recommend to anyone who ships their items.

Curious Cat Bakery
Estados Unidos
7 months usando a aplicação
5 de março de 2022

I've had difficulty setting up the app along with many previously I have tried. I received remarkably quick and easy setup help beyond my expectations. Thanks so much!

Savvy Saks
Estados Unidos
7 months usando a aplicação
13 de março de 2023

I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!

EGI Development Store
Reino Unido
6 months usando a aplicação
Questão respondida por Logbase 13 de março de 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

10 de maio de 2023

Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.

Croque Paysage
Canadá
6 months usando a aplicação
Questão respondida por Logbase 11 de maio de 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

2 de março de 2022

I needed to have specific rates for different products and I received immediate help when I logged into the chat. Raj stayed with me as long as it took to get it right and I appreciate his time/helpfullness. I would highly recommend.

FEIAA
Estados Unidos
6 months usando a aplicação
1 de fevereiro de 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Ben-Ari Art Gallery
Estados Unidos
6 months usando a aplicação
29 de agosto de 2022

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Spoilt Gift & Homewares
Austrália
6 months usando a aplicação