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Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.
Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.
this app is really perfect and easy to add shipping info. customer service is excellent.I will recommend to shopify store owner to add this app because this app will solve all shipping problem
The app is really helpful and also they have a very great customer service named Siva! I really like how he fix the problem calmly and he walked me through very patiently. Thank you so much, Siva!
All I can say is a great product and great customer service!
Thank you for the wonderful review. Glad to assist you.
[Updated] We were having some API issues during midnight and we were amazed by how good their customer service is by sticking with us throughout the night to solve the issue. Their communication and problem-solving skills are top-notch. Really impressed! [Updated ]I was assisted by Siva and Kumar from the customer service in helping our website set up complicated shipping rules of combine shipping rates. They were very helpful and patient in assisting us and even went out of the way to assist us on a full Sunday to get our checkout cart working. Two thumbs up for their service and attitude. Keep up the good work!
Top notch customer service. They respond instantly via chat. Very VERY helpful. In addition, this app is very flexible and can handle most any shipping scenario.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
I used this app to set up complex pricing rates for zip codes and product type. Great customer service!
Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!
Super helpful with setting up our shipping rates. Jennifer was extremely knowledgeable and walked us through how to do all!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂