Avaliações (955)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de maio de 2023

Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!

Skatewarehouse.co.uk
Reino Unido
4 months usando a aplicação
Questão respondida por Logbase 2 de maio de 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Editado a 2 de setembro de 2023

I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction.
First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers.

The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority.

I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Tiles Forever
Reino Unido
4 months usando a aplicação
Questão respondida por Logbase 18 de maio de 2023

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

18 de julho de 2023

Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.

MAMTA MARBLES
Índia
4 months usando a aplicação
Questão respondida por Logbase 19 de julho de 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

Editado a 9 de janeiro de 2024

Thanks for your help Janani!

Motoquipe
Austrália
4 months usando a aplicação
Questão respondida por Logbase 27 de outubro de 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

Editado a 11 de agosto de 2023

Thank you so much Rahul Pradeev and dhana
For helping us with our complicated shipping needs . Very patient and understanding of what we needed . Thank you

COPPERTUBINGSALES
Estados Unidos
4 months usando a aplicação
Questão respondida por Logbase 26 de abril de 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

26 de setembro de 2023

Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya

pewox
Hong Kong, RAE da China
4 months usando a aplicação
Questão respondida por Logbase 28 de setembro de 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

2 de setembro de 2022

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

Cortindustrial.ro
Roménia
4 months usando a aplicação
24 de março de 2023

Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend

Eden Horticulture Ltd
Reino Unido
4 months usando a aplicação
Questão respondida por Logbase 24 de março de 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

Editado a 6 de agosto de 2022

I have been getting help by Kavishan this week. app works great and their support is great. Their zoom support just makes the installation so much easier. he is my guy. Kavishan. Thank you!

Prior
Nova Zelândia
4 months usando a aplicação
Editado a 13 de junho de 2023

I highly recommend the Shipeasy app for any business with custom shipping rate requirements. The entire customer service team (especially Sowmiya) has offered exceptional service and assistance with the entire setup of our shipping rates for our store. They were very friendly and quick to reply with any questions I had. Our store has complex shipping requirements and Sowmiya went above and beyond to ensure all of our needs were met. We cannot thank her enough for all of her help along with the entire LogBase Shipeasy team!
6/13/23 Update: We had changes that needed to be made to our shipping options and Siva was wonderful to work with! Explained everything very clearly and very friendly. Thank you for all of your help!

Walston Door Company
Estados Unidos
4 months usando a aplicação
Questão respondida por Logbase 7 de março de 2023

Thank you for the wonderful review! We really appreciate your feedback and looking forward to assisting you.

Thanks,
Sowmiya
LogBase Customer Success Team