Avaliações (953)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
27 de fevereiro de 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Retro Designer Wear
Reino Unido
4 months usando a aplicação
Questão respondida por Logbase 27 de fevereiro de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase Customer Success Team

3 de outubro de 2023

great app, great support!

Green Elf Trees
Reino Unido
3 months usando a aplicação
Questão respondida por Logbase 7 de dezembro de 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

25 de setembro de 2023

Very fast response to customer ticket as well very detailed help and problem solving.
Great customer experience from Barat.

Amrita LV
Letónia
3 months usando a aplicação
Questão respondida por Logbase 28 de setembro de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

6 de fevereiro de 2023

Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help

dynamo+
França
3 months usando a aplicação
25 de abril de 2023

Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!

J & J Auto Wrecking
Estados Unidos
3 months usando a aplicação
Questão respondida por Logbase 26 de abril de 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

26 de agosto de 2023

Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!

Balloonatex
Canadá
3 months usando a aplicação
Questão respondida por Logbase 28 de agosto de 2023

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

5 de outubro de 2022

Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.

Galeon Parts
Roménia
3 months usando a aplicação
22 de fevereiro de 2023

Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes.

My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.

My Pet Chicken
Estados Unidos
3 months usando a aplicação
Questão respondida por Logbase 13 de março de 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Editado a 12 de janeiro de 2022

Great customer service! Very helpful! One of the best apps out there. I highly recommend. I needed help setting the app and customer service went on a zoom and helped me with exactly what I was having trouble with.

Triple Theta
Estados Unidos
3 months usando a aplicação
15 de junho de 2022

RAJ IS A LIFESAVER!!
This app is amazing and worth every penny! Speedy service with people who really care about your shop running smoothly. Thanks again!

Needham'sNursery
Estados Unidos
3 months usando a aplicação