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Mr Rahul was extremely helpful in getting it started for our team. Highly recommended, Support is very good.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Rahul was an absolute saint, helping me to figure out why my test rate wasn't working. Quick and precise, and most importantly very happy to explain (and re-explain!) the steps. I'm delighted with this app so far!
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
100% would recommend this app. The customer service is impeccable and always ready to answer any queries. Special thanks to Rahul for helping me.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.
I had a complex shipping situation: 3 suppliers, each with different shipping rates, each with different shipping zones. I discovered the problem on the first day of our first major advertising campaign, we were swamped with visitors from 18 countries! I was lost trying to setup all this in both Shopify and the app, so I reached out to support via chat, they were online, these guys work right up to midnight, their time zone (India). Turns out their app can handle that with no problem. They installed it completely for me. Worked perfectly on first try. Support is excellent but so is personal interaction, they are very polite. The app even resolved a situation I had not foreseen, wonderful!
Fantastic support from Siva, sorted out some issues I have been having setting up in no time, and got me going. Great support, and once you know what you're doing easy to set up and use.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Thanks so much to Rahul for the wonderful service and empathy (in India
!!) A wonderful job you have done exactly what I needed. Thanks again.
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.