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THE most amazing team. I am blown away with how helpful they are and the quality of the service. I have a complex shipping requirement... its so easy with the LogBase products and team
Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Sudhan Logbase was very helpful and knowledgeable. When he did not know the answer to a question, he reached out to a colleague for assistance. I am very pleased with the results and help. thank you!
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime!
Gratefully,
Sudhan
LogBase Team
Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
The app is very easy to use and the setup instructions are simple. The support team is very helpful at any time of the day and were detrimental for our store to go live as per the plan. Will highly recommend LogBase team, especially Shiva, Sree and Kumar for their efforts!
I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
A great App. Easy to navigate, best thing was the help of the customer service team.
I just finished a wonderful call and Vindu was a great help.
We had lots of scenarios to add and I'm very happy with the outcome.
Jason
“We're really grateful and appreciate you taking the time to share your rating with us."
Rahul was extremely helpful in helping walk through an issue that we had. he took the time to take notes and elevate it to the backend team to help us understand our logic and also showcased other features of the product
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Rahul Sowiya has been an amazing help in setting up my shipping. It was done overnight and I can't believe how easy and professional everything is now!