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the services was good, I like they could take control to help me set up my store, it will more easily for small business use
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We used Shipeasy for a custom ship scenario that involved product add-ons. The base product was digital (no ship cost) but the add-ons are equipment and need to be shipped with a small ship charge. Raj and the team at Shipeasy worked with us to get this configured (surprisingly complicated to achieve) and provided excellent and expedient support. I highly recommend the product and especially the good people on the support team! Top notch!
Updated: 28.03.2022 The app is great and meets my needs. Wanted for a long time to set up zip-code oriented rates and considering complexity of my store (3 types of clients and different shipping rates and types of delivery) was not an easy task. I would not be able to set it up myself, but help of Siva from Shipeasy was very good and professional and managed to do the set up in a very short period of time. I recommend highly this app . 31.03.2022 - had an issue on the conlfict with multiple shipping profiles - with great support from Kumar and Siva the issue was solved in 30 min Best service ever.
Janani, is an excellent support. The support is helpful and fast delivery with step by step explaination. I would recommend this app
Incredible support and a super flexible app. Answered a set up query within minutes, and accessed the store and fixed it up for me. All done in 5 minutes!! Can't rate highly enough.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Rahul and Vinduj provided great service, thanks for your help! Would recommend this app for anyone who needs to calculate shipping.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Just set up this App in my store and can not wait to put it to work. I really like that you talk to the same support advisor during the entire set up. Shout out to Janani for your patience and effort.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars
The app extends the too basic possibilities of Shopify to do every scenario you can think of. It takes longer to think of what you'd like than implement it with the app. Jennifer from the help desk is brilliant. She helped me identify issues, fix them and test scenarios. She also thinks ahead of potential issues with rare customer scenarios. I highlight recommend the app and think Jennifer is highly capable.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!