ShippingEasy , 601 arvostelua
Tarkenna
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Luokituksen mukaan
This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!
ShippingEasy sent an email asking us to disconnect our store and reconnect with a new API connection and we lost all history, product images, and had to redo the branding. I am so thankful that Cesar on the Customer Support was able to get me back up and running. Thank you Cesar! I hate the robot chat.
The people at Shipping Easy are fantastic to work with! It works well with the right knowledge and support!
Melody H. was very friendly. She was also very knowledgeable about the website and was very efficient in answering my questions.
The address field is shorter than the program tells you is required thus cutting off part of the address causing undeliverable packages. On the label we use we have found out the character limit is 30 for the address field yet the program tells you less than 34 characters, causing the last 3 characters which is typically an apartment number to be cut off. Customer service says well just make sure the apartment is on the 2nd line. Sure if you are processing a few shipments, but when you process hundreds like we do that is not practical. Very disappointed company will not fix there own programming mistakes. We are now evaluating other programs since they will not fix their own software.
I was really skeptical, and thought this was yet another solicitation call which we get tons of everyday. Reluctantly, I let the sales rep walk me through a demo, which showed some promises. I thought the $30 per month fee was kind of high, but then considered that if it can save me at least a few hours each month spent on entering information to print shipping labels on USPS.com, etc, it would be worth it. After trying it for just a few days, I was quite happy with our decision. We not only use it for our Shopify store orders, but also use it to print labels for orders we get from other channels. The discounted rate is especially nice (for example, $12 something for USPS next day Express, v.s like $18 we use to pay before!). The Priority mail rates are comparable to those on USPS.com, but again it's nice to be able to print all your labels in one place. Once they have the UPS integration too (which they told me is within weeks), it will save us even more time! We definitely recommend ShippingEasy.
We've been using ShippingEasy since early 2016 for USPS shipping for a few of our businesses. Like any new account, you have to go through and get it all setup correctly. Once you're up and running, you can literally have a label printed in about 3 clicks and 3 seconds when the orders sync with your stores. The whole site works great, it's easy to use, and the functionality is well documented so you can usually find instructions for anything you're trying to learn how to do. The customer service is VERY accessible and knowledgeable. You can get a representative on the phone, email, or chat which we love!
This app has saved us SO much time. We ship using USPS Priority Mail and the integration between our Shopify store & ShippingEasy is so great. ShippingEasy pulls each order and the product weight directly from our site. Now we can generate & print shipping labels with just a few clicks.
I found the interface at ShippingEasy a little bit difficult to use at first. A customer service rep called me after they noticed I'd signed up but wasn't using the service. She was so helpful, showed me how everything worked, and I love ShippingEasy now. Great customer service.
Fantastic customer support. Highly recommended app - a must have if you are selling on multiple marketplaces.
ShippingEasy is an exceptional app! We couldn't be happier with the simplicity it takes to operate, track, and coordinate our shipping processes. It integrates in every way we could imagine and makes our fulfillment process seamless! In addition, you cannot beat their fabulous customer service - very prompt, friendly, and willing to help.